Retail Loss Prevention lead

Join to apply for the Retail Loss Prevention lead role at DICK'S Sporting Goods

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first‑in‑class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

The Loss Prevention Lead serves primarily to mitigate and reduce losses through deterrence of external theft and the execution of key operational programs. LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the company policy “Engaging Law Enforcement” when all attempts at service do not deter theft.

Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

• Monitors customer and teammate traffic for potential theft activity while following company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
• Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity. Follows up with local authorities for after-the‑fact external case resolution and prosecution.
• Creates an inclusive in‑store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Requires 100% ability to walk sales floor, stockrooms and office areas during the duration of shift.
• Has the ability to deescalate incidents involving confrontation by athletes exhibiting concerning behavior.

• Supports, promotes and actively demonstrates company values related to customer engagement.
• Provides ad hoc support for the general needs of the business as necessary.
• Participates in Shrink Coach meetings, new‑hire orientation, and conducts frequent training sessions with store teammates.
• May assist the store Shrink Coach with execution of the Shrink Business Plan on a limited basis.
• Conducts MES sweeps, fitting‑room checks and safety standards when athlete traffic is slow.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all company information.

• Ensures Accountability
• Customer‑Focus
• Collaborative
• Instills Trust
• Decision‑Quality/Decision‑Making Abilities
• Action‑Oriented
• Engagement Driver
• Talent Developer
• Effective Team‑Building Skills
• Plans & Aligns

• 1–3 years of prior LP or educational experience in Loss Prevention preferred

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.
• AI tools are not permitted to be used by the candidate during any part of the interview process.
• Offers are contingent upon a satisfactory background check which may include .

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!

Based on the location of the House of Sport, you may be required to submit relevant state‑mandated clearances to supervise minors.