Surveillance Operator

Position Overview

Title: Surveillance Operator
Requisition #: 2260
Location: Salem, NH, 03079

Pay Range: Not disclosed.

The Surveillance Operator observes all areas of the property and surrounding areas for suspicious behavior and reports all procedural infractions and criminal activity.

• Utilizes surveillance equipment to observe, report, and record procedural violations and activities that may be unusual, suspicious, or illegal.
• Operates surveillance equipment and software systems, including CCTV cameras, digital video recorders, and monitors to maintain situational awareness.
• Monitors all company assets as well as property employees and guests for procedural violations.
• Detects and reports incidents of cheating, theft, fraud, or other security breaches to the appropriate personnel.
• Dispatches security officers as needed throughout the facility to monitor conduct.
• Maintains cleanliness of workstations and equipment.
• Develops detailed and accurate logs or reports as required.
• Adheres to all gaming policies, procedures, and regulatory guidelines regarding surveillance operations to ensure confidentiality and ethical conduct.
• Maintains knowledge of gaming laws, regulations, and company policies to ensure adherence to all safety protocols and procedures.
• Performs other related duties as assigned.

• Excellent verbal and written communication skills.
• Excellent attention to detail and observational skills in analyzing video footage.
• Proficiency in computer skills, including knowledge of video surveillance software, database management, and basic networking concepts.
• Ability to multitask and respond to telephone and radio traffic.

• High school diploma or equivalent.
• Vocational or technical certifications in related field.
• One year of experience in surveillance, security, or related field.
• Must obtain valid gaming license, where applicable.

• Employee will be required to sit and remain stationary for extended periods of time.
• Required to sit or stand, walk, use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; bend, stoop, kneel, crouch, or crawl; and talk or hear.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Employee may be required to lift up to 50 pounds.
• Employee may be required to work long hours, including nights, weekends, and holidays.
• Noise level in the work environment is usually moderate to loud.
• Work environment may vary in levels of crowds, noise, and smoke, depending on assigned station and customer volume.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.