Admissions​/Social Services Director

Atrium Centers is a 100% employee-owned organization where compassionate care and teamwork make a meaningful difference every day. As an Admissions & Social Services Director
, you’ll play a key role in welcoming new residents into the center while supporting their psychosocial, emotional, cultural, and adjustment needs. You’ll build meaningful relationships with residents and families while partnering with hospitals, referral sources, and the interdisciplinary team to support successful transitions and quality outcomes.

Be a light - to residents, families, and your fellow team members.

• Coordinate and manage the admissions process from initial inquiry and referral through the resident’s transition into the center

• Respond to hospital, community, and family inquiries and conduct center tours and pre-admission assessments

• Coordinate admissions with nursing, business office, and interdisciplinary departments to ensure smooth transitions

• Ensure completion of admission documentation, payer verification, and regulatory requirements

• Monitor referral activity, admissions trends, and census data and prepare related reports

• Communicate projected admissions, discharges, and bed changes to appropriate departments

• Develop, implement, and evaluate social service programs that address residents’ psychosocial, emotional, and adjustment needs

• Complete social histories, assessments, care plan contributions, and required documentation in compliance with regulations

• Provide counseling, support, and education to residents and families

• Coordinate services including dental, vision, behavioral health, and community resources to meet resident needs

• Participate in care planning, behavior management, and interdisciplinary team meetings

• Assist with discharge planning from admission through transition to promote continuity of care

• Educate residents and families regarding advance directives, financial resources, and available services

• Promote and protect Residents’ Rights and support grievance resolution processes

• Support Resident and Family Council activities

• Build and maintain strong relationships with hospitals, case managers, healthcare providers, and community referral sources

• Participate in community outreach, presentations, and networking to support census development

• Collaborate with center leadership on marketing strategies and admissions planning

• Maintain confidentiality of all Protected Health Information (PHI) in accordance with HIPAA

• Participate in quality improvement initiatives, center committees, and admissions meetings

• Licensed Social Worker (LSW or equivalent) as required by state regulations

• Bachelor’s Degree in Social Work, Human Services, or a related field preferred

• 1-3 years of experience in healthcare, long-term care, admissions, or social services preferred

• Knowledge of long-term care regulations, reimbursement systems, and admissions processes

• Experience with
  Medicare, Medicaid, and managed care guidelines preferred

• Strong communication, counseling, and interpersonal skills

• Excellent organizational, problem-solving, and decision-making skills

• Ability to build strong relationships with residents, families, referral sources, and community partners

• Computer proficiency with Microsoft Office and electronic documentation systems

• Strong presentation and relationship-building skills

• Ability to manage multiple priorities in a fast-paced healthcare environment

• Commitment to professionalism, confidentiality, and compassionate service

• Ability to work flexible hours, including occasional evenings or weekends as needed

• Ability to travel locally for outreach activities
  ; reliable transportation required

• Must meet all pre-employment requirements
  , including background screening and…