Manager, Program Management and Planning
Listed on 2026-10-17
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Management
Operations Management
Mission-Driven. Honor-Bound. Fairbanks Morse Defense. What’s your calling? For the men and women of Fairbanks Morse Defense it’s the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We’re one of the nation’s leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard.
When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what it’s like to be a part of the Fairbanks Morse Defense team here:
Position Overview
We are seeking a highly accountable, detail-oriented leader to mentor and develop our team of Customer Account Managers while overseeing critical business forecasting, enterprise project reviews, and cost analysis. This leader will serve as the central coordinator for cross-functional project flow, customer alignment, planning and scheduling performance, and enterprise-level program management standards.
This position is a strategic role responsible for synchronizing operations, customer requirements, planning teams, cost analysts, and business forecasting. The ideal candidate demonstrates exceptional organizational leadership, clear communication, strong analytical capability, and the discipline to manage complex multi-team workflows while driving accountability across all departments.
This position ensures the company maintains disciplined project flow, accurate forecasting, robust cost control, and consistently high customer satisfaction. They anchor critical business operations and provide oversight that ensures work moves efficiently from customer demand through manufacturing and delivery. Their leadership is essential to maintaining enterprise alignment, financial accuracy, and operational readiness.
Key ResponsibilitiesLeadership of Customer Account Managers (CAMs)
- Ensure the team effectively:
Expedites internal activities to meet customer expectations.
Validates system data for accuracy in scheduling, forecasting, and production flow.
Drives product flow and overall project lifecycle for their assigned customers. - Provide coaching, performance expectations, and structured feedback to elevate execution standards across the team.
- Maintain alignment with Project Management Office expectations and enterprise practices outlined by the company
Facility Forecast Maintenance
- Own and manage the monthly business forecast including:
Order lines planned for shipment.
Revenue & Invoicing forecasts and monitoring performance. - Deliver timely reporting of forecast accuracy, risk conditions, recovery plans, and contributing drivers.
- Partner cross-functionally with Operations, Finance, and Scheduling to ensure forecast integrity.
- Align forecast outputs with PMR review expectations.
- Lead the Planning & Scheduling Team, responsible for:
Product releases and work order routing.
Coordination of manufacturing schedules across multiple departments.
ERP system updates and accuracy.
Printing and distribution of release packages. - Maintain a disciplined scheduling cadence that ensures product flow remains optimized across all cost centers as well as development projects.
- Drive high standards of ERP data integrity and timely schedule updates.
Financial Performance Oversight
- Project reviews covering cycles for project health, schedule, and margin tracking, as required.
- EAC (Estimate at…
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