Seasonal Business Tax Associate

Seasonal Business Tax Associate

Join to apply for the Seasonal Business Tax Associate role at Intuit.

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission‑driven company includes living our values every day and nothing is more important to us than the success of our customers. You will be working toward advancing our goal of Powering Prosperity Around the World by providing expert guidance, tax preparation, and explanations of tax and technical terms to our customers.

You will also have the opportunity to shape the direction of one our newest product offerings, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

• Help customers complete their taxes using Intuit Turbo Tax products using sound professional judgment and in an excellent and timely manner.
• Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner.
• Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• Interact with customers via the state‑of‑the‑art video communications software (Smartlook) in a virtual, customer‑facing role.
• Provide tax advice, full‑service business return preparation and signature, product/software inquiries, tax calculations and filing tax extensions.
• Create high‑quality customer interactions and experiences that instill confidence using deep customer empathy and extensive knowledge of business tax preparation and bookkeeping to tax accounting entries.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
• Document customer interactions and work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations, as needed.

• Strong business tax preparation experience; 3+ years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients per season using commercial tax preparation software.
• Minimum of 2 seasons of personal tax preparation experience with at least 30 tax returns per year in a tax practice or retail setting, strongly preferred.
• Availability to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have or be willing to obtain an internet connection that meets Intuit Security criteria.
• Must reside in the United States.

Expected Base Pay Range:

• Bay Area, California: $31.10 – $35.50
• Southern California: $31.10 – $35.50
• Colorado: $29.60 – $34.10
• Hawaii: $31.10 – $35.50
• Illinois: $29.60 – $34.10
• Maryland: $29.60 – $34.10
• Massachusetts: $31.10 – $35.50
• Minnesota: $26.60 – $33.80
• New Jersey: $31.10 – $35.50
• New York: $31.10 – $35.50
• Ohio: $26.60 – $33.80
• Vermont: $29.60 – $34.10
• Washington: $31.10 – $35.50
• Washington DC: $29.60 – $34.10

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with Intuit’s applicable plans and programs. Pay is based on job‑related knowledge, skills, experience, and work location. Intuit conducts regular comparisons across categories of ethnicity and gender to drive ongoing pay equity for employees.