Hospitality General Manager - Americas

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Honeywell is hiring a Hospitality General Manager - Americas to sit in Salem, OR OR Northford, CT and work on a hybrid work schedule. As the Hospitality General Manager - Americas, you will develop and execute growth strategies within the Hospitality vertical. The Hospitality business leader will also be responsible for increasing our share of the Serviceable Available Market (SAM) across the Premier, Mid-Market, and Mass segments.

This role drives organizational transformation by integrating legacy businesses into a unified, highly engaged customer‑centric team that fosters cross‑functional collaboration among sales and customer experience (CX), offering segmented technical support, and project operations to deliver seamless solutions.

The Hospitality General Manager - Americas will report to the President of Americas Region until the Strategic Sales Leader has been identified.

• Develop and execute the hospitality vertical strategy for Fire, BMS, and SAS to achieve double‑digit growth and expand market share across all segments:
  Premier, Mid‑Market, and Mass.
• Lead organizational transformation, integrating legacy businesses (Inncom and Onity) into a unified team focused on bundled solutions and customer centricity.
• Drive cross‑functional collaboration between sales, CX, technical support, and project operations to maximize synergies and deliver seamless customer experiences.

• Oversee sales teams organized by customer segment, ensuring alignment with opportunity scale and positioning.
• Implement sales incentive plans that reward collaboration, cross‑selling, and achievement of total hospitality revenue goals.
• Manage key account allocations, ensuring proximity to customer install sites and effective coverage of global and regional accounts.
• Manage the Solution Consultants (Sales Application Design Engineers), as we develop the specifications for Fire, BMS, & Security for hospitality customers.
• Manage the Vertical Sales Operations focal, that will help to track and engage the commercial teams for Fire, BMS, & Security from the lead submission to close.

• Build and maintain relationships with key stakeholders, including owners, real estate investment trusts, consultants, and internal teams.
• Represent the hospitality vertical in strategic forums and workshops, driving alignment and execution of regional initiatives.
• Create tailored offerings for strategic partnerships with key customers that reward growth and brand loyalty.

• 8+ years of proven experience leading in a matrixed organization focused on driving sales and operational strategies within hospitality and/or building automation.
• Strong financial acumen, including knowledge of P&L, cash flow, and working capital mechanics.
• Proven track record of delivering growth and financial performance for product lines.
• Experience in developing and executing strategic plans that drive market growth.
• Proficient in CRM software and Microsoft Office.
• Proven experience managing and leading a sales team.
• Demonstrated success in driving organizational transformation, sales growth, and customer experience improvements.
• Strong understanding of sales incentive models, customer segmentation, and cross‑selling strategies.
• Excellent stakeholder management, communication, and leadership skills.
• Data‑driven mindset with the ability to analyze market trends and customer data to inform strategy.

• Bachelor’s and/or master’s degree in business administration, Hospitality Management, or a related field.
• Extensive management experience with P&L accountability.
• Strong tactical and strategic skills are required to motivate and build high‑performing teams.
• Industry experience in hospitality technology solutions is highly desired.

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.