Medicaid Consultant

Overview

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe.

PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit

Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed.

Services:

• Teaching

• Learning Solutions

• Data Systems

• IT Solutions

• Financial Solutions

• Equity in Education

• Equitable Education

• Recovery Services

PCG helps school districts and state agencies across the country support the delivery of health-related services by helping schools access critical Medicaid reimbursement.

The Consultant will take a client-centric view and apply a consultative approach while working directly with PCG Education clients, taking ownership for stakeholder engagement with a strong focus on optimizing program returns. This role must effectively integrate capabilities in client management and project management, collaborating with Operations, Product, Program Integrity, and other staff to execute contractual obligations. In addition, the Consultant will focus on growth and retention, ensuring that client relationships are nurtured and maintained for long-term success.

While a remote role, it is expected that the successful candidate will reside in the Mid Atlantic area and be able to travel as needed to meet with and support PCG teams.

• Own and manage a client portfolio and cultivate relationships with state agencies and partners

• Stay informed and rigorously track federal, state, and local Medicaid School-Based program policies, cultivating subject matter expertise through ongoing education, policy analysis, and collaboration with stakeholders.

• Leverage client communication and management tools, structures, and best practices, collaborating with functional areas where needed (e.g., creation and execution of client action plan(s))

• Seek continuous improvement throughout the client journey: implementation, adoption, optimization, and expansion

• Create partnerships where clients are retained, highly satisfied, and can serve as references

• Uphold strong project and change management practices, both internally and externally

• Communicate with clients on contract and project deliverables, demonstrating clarity and consistency – be transparent about any potential risks and open to new opportunities

• Seek and share feedback about the evolving needs of our clients

• Take initiative to evaluate current processes, identify any gaps, and make improvements

• Communication skills (presentation, facilitation, and written)

• Collaboration skills (with peers, staff, and clients) and propensity for relationship building

• Problem solving skills; using sound judgement as to when an issue should be escalated

• Data analysis skills, especially as it relates to optimization opportunities

• Professional maturity and ability to put the best interests of the client and PCG above self-interest

• Bachelor's degree required, master’s degree a plus

• 2+ years similar work experience

• Demonstrated success working cross-functionally and with diverse stakeholders (both internally and externally)

• Track record of producing high quality deliverables for clients

• Must be located in the Mid-Atlantic region of the US

• Remote Office Setting

To be successful at PCG, you must:

• be available during your set working hours

• have a safe, private, and distraction-free environment in which to complete your work, and

• be able to give your full…