Call Center Manager
Listed on 2025-11-14
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Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
5 days ago Be among the first 25 applicants
Job OverviewBath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in‑office.
Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
- Schedule and confirm appointments
- Hire, train and manage Call Center Representatives
- Answer inbound calls and make outbound calls as needed and as a training tool
- Provide customer service
- Manage sales reps schedules
- Achieve weekly and monthly quotas
We have an excellent compensation package for this position that includes a salary and bonus opportunities.
LocationSalem, OR
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