Bilingual Front Desk​/Customer Service

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Work Source Oregon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $22.00/hr

Direct message the job poster from Work Source Oregon

A current iMatch

Skills® account is required prior to referral to the employer.

To apply, email your current resume to:
Mid Valley Business Repsgon .gov. {Please include the job title & listing  in the subject line of your email}.

Insurance company looking for a dedicated individual to fill the position of a full time Front Desk/Customer Service Representative.

The ideal team member will be providing superior service to clients by promptly responding to their inquiries and addressing their individual needs and preferences. This is a high-pressured, fast-paced environment and the company is looking for an individual with a positive attitude who is hard working, ethical, organized, detail oriented, coachable, interacts with others effectively, and is able to prioritize and manage workflow.

• At least 18 years of age
• High school diploma or GED
• Bilingual English and Spanish to communicate insurance information to monolingual Spanish customers

• At least 1 year of customer service experience

• Review and process applications for new business
• Create client files
• Answer client questions about billing and take payments
• Process cancellations
• Process incoming mail
• Electronic delivery of policies
• Work directly with mortgage companies and financial institutions
• Document review

• Employer conducts a drug test and background check

• Monday through Friday 9:00 am - 5:30 pm with a 30 min lunch
• $20 to $22, depending on experience
• Benefits include medical (80 % paid by employer for employee), dental (100 % paid by employer for employee) and vision after 60 days. 401(K) after 1 year, profit sharing and paid time off (1-2 years: 40 hours; 3-5 years: 80 hours, 5+ years 120 hours)

Fluency in reading, writing, and speaking Spanish is required for this position to effectively communicate and assist Spanish speaking clients, ensuring clarity in policy explanations, documentation, and customer service.

Entry level

Full-time

Customer Service

Referrals increase your chances of interviewing at Work Source Oregon by 2x