Customer Care Representative; Dispatcher

Customer Care Representative (Dispatcher)

Join to apply for the Customer Care Representative (Dispatcher) role at Pacific Office Automation

Customer Care Representative (Dispatcher)

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Join to apply for the Customer Care Representative (Dispatcher) role at Pacific Office Automation

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Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states: OR, WA, CA, AZ, NM, NV, UT, , CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software.

At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

Do you like the versatility of juggling multiple tasks at once, being a resource for teammates that have questions, and have an excellent work ethic?

Our fast-paced, sales office is seeking a Dispatcher at our Salem, OR office. Our ideal candidate will be detail-oriented, have experience with problem-solving, and have excellent telephone and customer service skills.

Compensation: $18/hr

Essential

Job Duties

• Answer multi-line phone system while fielding/transferring calls
• Greet visitors and customers with a pleasant, welcoming attitude
• Type lease documents
• Assist with order processing
• Posting, sorting, opening, and delivering mail
• Aiding headquarter employees with questions or concerns
• Organize and maintain a neat and orderly reception area for employees
• Provide clients with outstanding customer service

Qualifications

• High School Diploma or AA Degree
• Experience in Microsoft Word and Excel
• Experience with multi-line phone units
• Strong communication and problem-solving skills
• Solid job tenure and work ethic
• Strong attention to detail and follow-through

Benefits

• Advancement and growth into leadership roles
• Team-player environment
• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA programs
• Compensation: $18/hr

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

#INDSP

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function Other
• Industries Business Supplies & Equipment

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