Associate Account Manager

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Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company as an entry‑level, full‑time Associate Account Manager in the Salem/Eugene territory. This position requires the individual to drive frequently (5‑40 percent of the time). It provides an opportunity to enrich the lives of patients, provide invaluable service and cost savings to the medical community, and obtain an incredible level of experience within the healthcare environment.

• Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment.
• Communicate with clinical staff to receive proper documentation to create a billable episode of care.
• Perform measurement and application of orthopedic soft good devices such as knee orthoses, spinal bracing, ankle‑foot orthotics, and other devices as necessary.
• Screen calls and emails regarding patient status and report potential problems to respective physicians and other care providers.
• Act as a resource to nursing and therapy staff and provide in‑service training as needed.
• Work under the supervision of nursing and therapy to provide care and service to the patients and their families. Receive direction from the clinical staff for the delegation of tasks. Adhere to policies and procedures associated with patient care.
• Appropriately communicate and legibly document all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
• Collaborate with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
• Demonstrate ability to take initiative, prioritize, and demonstrate professional accountability.
• Adhere to Medical Center policies/procedures and core values.
• Work on a call rotation with the territory team to service the hospital on the weekends and after hours (not all geographies).
• Perform other duties as needed.

• High School Diploma or Equivalent
• Valid Driver's License
• Driving 5‑40% of the time for this position

$36k-$42k/year