Sr. Solutions Architect - Services Presales

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

The Sr. Solutions Architect for Security Architecture is a client-facing leader within SHI Services Cybersecurity Business Unit. This role partners with Client Advisors, Cybersecurity Advisors, other Security Consultants, and subject matter experts to design and deliver service-centric solutions that address client security needs.

You will engage with enterprise clients to uncover, develop, and win security services opportunities—both project-based professional services and managed services—by building strong relationships at technical, architectural, and executive levels. Acting as a trusted advisor, you will consult with stakeholders on security products and services to enable business objectives and mitigate risk.

• Lead client engagements with autonomy, driving pre-sales activities including scope definition, deliverables, timelines, and level-of-effort estimates.

• Develop Statements of Work (SOWs), create templates, and align client needs with existing offerings while tailoring solutions as required.

• Define best practices, strategies, and methodologies for new cybersecurity service offerings; collaborate with delivery teams to ensure seamless execution.

• Build intellectual property for SHI Services through new evaluation capabilities, prescriptive approaches, automation frameworks, and strategic initiatives.

• Drive gross margin through professional services and product sales, contributing to business unit goals.

• Own client engagement for new opportunities—discover, defend, and acquire business through proactive relationship building.

• Collaborate with sales teams to develop and execute strategies for top prospects and expand existing accounts.

• Engage with multiple organizational levels, including CISO, CIO, CTO, IT Directors, and Architects.

• Deliver product and service education through demos, training, and solution deep dives.

• Mentor consultants, analysts, and engineers to elevate delivery quality and team expertise.

• Maintain ongoing learning of SHI Services security offerings and industry trends.

• Initiative:
  Can lead strategic and complex initiatives, inspire others to take initiative, and foster a culture of continuous improvement.

• Communication:
  Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.

• Customer Service:
  Can lead strategic customer service initiatives, inspire others to prioritize customer service, and foster a culture of continuous customer service improvement.

• Research:
  Can lead strategic research initiatives, inspire others to prioritize effective research, and foster a culture of continuous learning and knowledge expansion.

• Organization:
  Can design and implement efficient organizational structures and processes, mentor others in organizational skills, and lead by example in maintaining high standards of organization.

• Self‑Motivation:
  Can lead strategic self‑improvement initiatives, inspire others to be self‑motivated, and foster a culture of continuous self‑improvement.

• Adaptability:
  Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.

• Time Management:
  Can consistently achieve goals ahead of schedule, lead team efforts in time management, and strategize the best ways to use time for various tasks.

• Detail‑Oriented…