Help Desk Support II

This is Sushil Singh from 360 IT Professionals Inc.
We are based in Fremont, California and offer complete technology services in IT staffing, Mobile development, Web development, and Cloud computing.
360 IT Professionals work with its clients to deliver high-performance results based exclusively on one-of-a-kind requirements.

The primary roles of the IS technicians are:

• Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications.
• Build and configure PCs, following agency standards and procedures.
• Provide status reports as directed, describing work-related activities and accomplishments.
• Maintain workstations in accordance with IS standards.
• Ensure workstations and their applications are in operational condition.
• Troubleshoot workstation hardware and operating system problems.
• Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communicating with CSD.

May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area.

We are an equal opportunity employer and welcome applications from diverse candidates.