Platform Support Engineer: Incident Response & Ops
Listed on 2026-10-15
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IT/Tech
IT Support
Acosta is seeking a Production Support & Dealer Communication specialist in Salem, Oregon. The role focuses on frontline incident handling for Total Wireless store owners and dealer partners, gathering diagnostics, and maintaining clear status updates through resolution.
You will troubleshoot enterprise software, POS applications, web apps, and database components, escalating to Tier 2/3 as appropriate while ensuring strong customer service and effective stakeholder communication.
We invite applications for the Platform Support Engineer:
Incident Response & Ops position located in Salem, OR, United States.
Join Acosta and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Platform Support Engineer:
Incident Response & Ops role at Acosta, based in Salem, OR, United States.
We are looking to fill the Platform Support Engineer:
Incident Response & Ops position at Acosta in Salem, OR, United States.
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