BottleDrop Center Supervisor - Lancaster

Our VisionA world where no resource is wasted.

Our Mission To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.

Our Values We are loyal, resilient, trustworthy, creative, competent, and engaged.

Summary The Bottle Drop Center Supervisor is responsible for overseeing daily operations of assigned Bottle Drop Redemption Center. The ideal candidate will act in a positive, professional manner while supervising a team of employees to meet business and safety demands. Additional responsibilities include customer service, cash handling, maintaining equipment, loading and unloading trailers, efficient processing of materials and maintaining cleanliness of facility.

Primary

Duties & Responsibilities Oversee day-to-day operations at assigned Bottle Drop Redemption Center Supervise (all team members) to complete daily work assignments, maintain company standards, and follow company policies and procedures

Lead team members in providing a positive and safe environment for all associates

Adhere to OSHA Safety Standards and OBRC policies including but not limited to Personal Protective Equipment and Lock Out Tag Out Responsible for opening and/or closing the Bottle Drop Redemption Center Assist with the hiring process by facilitating Bottle Drop tours, interviews, employee onboarding and training

Write and distribute team schedule

Educate and introduce customers to Oregon’s Bottle Bill and the Bottle Drop system

Troubleshoot and maintain equipment, including pre-sorts, reverse vending machines (RVMs), floor scrubber, pay station, kiosks and printers

Ensure accuracy of cash handling and reconciliation

Approve timecards within electronic timekeeping system

Escalate repair issues when necessary

Coordinate incoming and outgoing material and trailers

Maintain supply inventory and submit monthly supply orders

Communicate with other departments within OBRC as needed

Perform the functions of (all team members)
Other job duties as assigned

Education/Experience High school diploma or equivalent education is required

Minimum 2 years supervisory/management experience required, preferably in a retail or production environment

Bottle

Drop Experience preferred but not required

Requirements – Skills, Job Knowledge & Abilities Cash handling experience required

Excellent customer service skills with ability to effectively diffuse and resolve customer complaints

Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners

Demonstrated ability to successfully prioritize and manage multiple projects, adhere to deadlines, handle frequent changes effectively and professionally, follow through on issues in a timely manner, and give excellent attention to detail with a high level of accuracy

Computer literacy and experience with Microsoft Office products including Outlook, Word, and Excel Supervisory Responsibility This position has direct supervisor responsibility

Travel None Working  Conditions/Physical Requirements Work indoors and outdoors as needed in various temperatures/conditions.

Exposure to industrial equipment with moving mechanical parts, vibration, sharp objects and cleaning products.

Occasional exposure to odors of empty beverage containers.

Noise levels in designated areas require the use of approved hearing protection.

Must be able to frequently lift/carry up to 30lbs.

Must be able to occasionally lift/carry up to 50 lbs.

Push/pull 50+ lbs. frequently (wheeled bag racks).Talking and hearing is frequently required.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Must be able to stand and walk.

Must be able to bend/stoop/crouch/squat.

Must be able to use arms/wrists/hands/grasp.

Must be able to occasionally climb and balance.