Community Manager

Community Manager - Salem, OR

Who we are:

Cloud Tenis a residential brand headquartered in Nevada that manages and operates multifamily properties throughout the West and has a great group in the Portland metro area. Our diverse portfolio of properties, ranging from hotel-to-residential conversions to high-rise lease-ups, to repositioning value add properties, offers renters the options for services and amenities they desire. Long story short – our sweet spot is all things multi-family.

With uncompromising integrity, a passion for providing stellar service, and a commitment to innovation, Cloud Ten flies high above the status quo. Cloud Ten’s dedicated team trailblazes new paths to nurture growth and success, building relationships from the inside out. At our core we are People People, thoughtfully trained to support clients, fellow team members and residents alike – always learning forward to create a positive living experience.

About this role:

The ideal candidate will have prior property management experience, be highly organized, have the ability to communicate effectively with people and present a positive, professional image. The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising and resident relations.

• ADMINISTRATIVE

• Works closely with the Regional Manager in developing an integral team that effectively sells the quality and professionalism of the organization.
• Inspects property common areas, apartment units and grounds on a regular basis.
• Offers recommendations to management regarding improvements to the overall operation of the community.
• Ensure effective move-in and move-out administration with particular attention to consistent apartment inspections.
• Demonstrates understanding of financial and operational reporting requirements.
• Responsible for ensuring the timely and accurate submission of payroll summary sheets for team.

• FINANCIAL

• Ensures that all rent payments are collected from both current and previous residents.
• Ensures daily community deposits in regard torent collections and any other miscellaneous income.
• Ensures non-payment notices are distributed to all delinquent residents and completes follow-up activity in regard tonon-payment of rent, or eviction proceedings.
• Adhere to company accounting directives, including but not limited to,weekly and monthly reports, income accounting, expense control and administration and daily bank deposits.
• Maintains a general working knowledge of federal and state laws in regard tothe collection of delinquent accounts.
• Reports or offers recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, contract developments and negotiations, etc.
• Reviews all renewals and prepares budget increase recommendations according to the operating budget and market conditions.
• Prepares and follows guidelines of the community operating budget andmakes recommendations for ways to maximize income and minimize expenses.

• MARKETING/LEASING

• Market apartments by promoting rentals on the phone and in person; demonstrate apartments and community to prospective residents, sell apartment features/benefits, secure commitments and deposits from prospective Residents.
• Ensures daily input of all resident information in relation to leasing traffic, move-ins, move-outs, apartment conditions, etc.
• Ensure the completion of residential lease administration. Ensures that all leases and addenda are completed accurately in regard to addresses, names, rates, etc.
• Maintains up-to-date knowledge of market and competitive properties.
• Ensures timely renewals of existing residents.
• Supports the overall marketing efforts and offers input and suggestions in regard to promotions, advertisements, etc.
• Analyzes and monitors the community market conditions in order to anticipate market changes or trends that could affect the profitability of the community.
• Monitors closing ratios of…