Property Manager

Property Manager, Leefort Terrace - Salem, MA General Statement of Duties

Works independently to manage and resolve all site management related issues. This individual should be familiar with housing management, budgeting, housing agency regulations related terminology and have a commitment to community building. Further, this individual must have the demonstrated capacity to work as an active member of a team comprised of on-site and off-site human service providers as well as an active resident community, to participate in joint decision-making processes and to balance competing objectives.

Reports to reports to Regional Property Manager.

Manages direct reports as assigned.

Exempt

(Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class).

• Develops, monitors and oversees all site management related programs, policies, plans, rules, regulations, contracts and agreements in accordance with corporate policies.
• Manages financial operations of the site following company and government agency rules, regulations and guidelines.
• Prepares annual operating budget; monitors and performs budget projections.
• Prepares 5 and 20-year capital needs studies.
• Ensures agency regulation compliance and deadlines for documentation.
• Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, bad debt write-off, and expense reports.
• Reconciles reports to General Ledger and approves vendor invoices and cash receipt batches.
• Monitors energy/utility consumption.
• Authorizes inventory and maintenance purchases.
• Monitors turnovers and major replacements.
• Special projects as assigned by Regional Vice President.
• Maintain service agreements and current certificates of insurance from vendors.
• Represents Beacon Communities to the public and collaboratively develops a partnership with local public officials, local businesses and agencies.
• Meets with Resident Services Coordinator to establish property work plans and develop course of action.
• Responds to questions and complaints from the public.
• Manages the rental program utilizing forms, documents, and computer programs following company, HUD, and LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy.
• Oversees the Administration of the ADA/Section 504 reasonable accommodation policy.
• Oversees leasing process, income certifications/recertifications, and approves agency billing.
• Oversees move-ins/outs, security deposits, transfers, rent changes and Guest Card input into Yardi.
• Oversees or handles evictions when appropriate
• Oversees building, grounds maintenance and security of property and follows company and HUD rules, regulations and guidelines to ensure grounds and units are properly maintained.
• Monitors and ensures execution of all aspects of site safety, accident and insurance reporting and emergency and media training.
• Oversees service orders in Yardi.
• Fosters a positive, active and collaborative relationship with residents and coordinates residents’ services for units.
• Conducts resident meetings.
• Responds to questions and complaints from residents.
• Assists with new resident orientation.
• Investigates complaints, disturbances, violations.
  
  Resolves problems.
• Manages staff and oversees hiring, termination, status changes and performance management decisions.
• Conducts performance and compensation appraisals.
• Sets standards for work performance and communicates standards to employees.
• Performs site inspections to update files for continued housing occupancy following company, HUD, and LIHTC rules and regulations, policies and procedures.
• Handles all aspects of site and unit inspections.
• Interacts with housing and human service agency personnel.
• Oversees or conducts and coordinates all marketing activities to promote the property.
• Markets units to prospects, guests, etc.
• Completes market surveys.
• Conducts all resident retention events and activities.
• Conducts outreach to local businesses and organizations to promote the property.

Education: Bachelor’s degree in…