Restoration and Mitigation Manager
Listed on 2026-01-03
-
Management
Operations Manager, Program / Project Manager
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
Mitigation Manager (Multi-Site) SERVPRO
LocationsManchester NH and Salem MA On-site Regular travel between locations
Employment TypeFull-Time
ScheduleMonday Friday (core hours) After-hours / on-call rotation leadership
CompensationBase : $
Bonus : Up to 20% based on KPM performance
Package : Company vehicle fuel card laptop mobile
Benefits : Health / Dental / Vision 401(k) with match PTO / Holidays Paid training Career growth
About the RoleLead mitigation operations for SERVPRO across our Manchester NH and Salem MA locations. Youll manage Project Managers Crew Chiefs Technicians and our Facility Supervisor driving speed quality safety and customer satisfaction for water fire and mold mitigation.
What Youll Lead- People :
Hire coach and performance-manage PMs and field teams; build bench strength and elasticize capacity for large scale events. - Operations :
Standardize professional and efficient operating procedures. - Scheduling / Dispatch :
Align crews / equipment; manage on-call; ensure rapid response. - Financials :
Own job gross margin labor / equipment utilization materials and billing readiness . - Quality / Compliance : IICRC / OSHA / Carrier standards met on every job; safety-first culture.
- Customers / Carriers :
Proactive communication with property owners adjusters and program partners. Drive 5-star Google reviews.
- 5 years restoration mitigation experience and 2 years leading PMs / field teams.
- IICRC WRT required ; ASD preferred (FSRT / AMRT a plus).
- Xactimate proficiency (scope sketch line items documentation).
- Valid drivers license; able to travel between NH and MA.
- Predictable schedules; cycle time down and WIP clean. Stable and adequate production staff capacity.
- Gross margin at target; rework minimized.
- Documentation (logs photos signatures) billing-ready within 48 hours of completion.
- Safety / compliance incidents : zero . Facilities organized neat and all equipment / vehicles operational
Submit your a brief note share how you improved cycle time and margin while developing a strong production team.
Equal Opportunity Employer. We value a respectful inclusive workplace.
Compensation$95000.00 - $145000.00 per year
Picture yourself here fulfilling your potential.
At SERVPROyou can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy!
We look forward to hearing from you.
Key
Skills:
Compliance Management,Administrative Functions,Oversight,Administrative Activities,Administrative Tasks,Budget Preparation,Facilities Management,Daily Operations,Account Management,General Ledger Accounts,Personnel Files,Administrative Management,Financial Statements,Administrative Operations,Annual Budget
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