Residential Manager for I​/DD, or APD Complex Care home

Come join a team where you get to make a difference each day! At IS Living, our vision is to live and work in a community where all people have support to live meaningful, independent lives. This is at the heart of each of role within our agency, and we hope that you can be a part of it!

This position is responsible for all aspects of program operations and management for specific 24-hour program(s). The Residential Manager is responsible for ensuring everyone we serve in our 24-hour group and APD homes experience high quality care while always following the mission and vision of the organization. The Residential Manager will achieve high quality services by focusing on 6 key domains;
Program Licensing and Compliance, Management of Resources, Employee Competency and Satisfaction, Program Quality, Financial Management, and Customer Service.

Continuously improves the performance of their residential programs through a consistent focus on our key domains:

• Leadership
• Licensing and Compliance
• Management of Resources
• Employee Competency and Satisfaction
• Quality
• Financial Management
• Customer Service
• Provides training to staff on an ongoing basis and as needed. Develops and cultivates positive relationships with constituent’s families and other stakeholders.
• Supports the organization’s Mission, Vision, and Core Values, ensuring that individuals are assisted in practicing their faith and treated with the utmost respect.
• Comprehensive operation and performance of assigned departmental programs. Maintain program compliance with regulatory standards for clean, neat, safe living and working environments.
• Maintain licensing and compliance with all local, state, and federal laws, regulations, and administrative rules; ensure timely and accurate program documentation;
• Oversee program development, quality enhancements and external and internal compliance.
• Establish and manage relations with individuals receiving services, families and guardians; implement individual enhancement plans as appropriate. Ensure IS Living representation at all admission, evaluation, exit and major/critical team meetings.
• Oversee the development of individual program plans; coordinate organizational standards, licensing requirements and individuals supported needs;
• Ensure staffing/client ratios are appropriate and in compliance with stakeholder/funder expectations.
• Ensure that all physician and other health care provider orders are followed, the health of individuals served is monitored on a daily basis and problems are referred to the appropriate clinical staff for action.
• Oversee review and submission of incident reports. Implement program incident management protocols; ensure timely incident reporting and implementation of corrective action.
• Ensure that personal funds and property of each individual served are readily available to, properly accounted for and/or expended in accordance with the individual’s desires, team decisions, and IS Living Polices.
• Monitor and ensure that all general and individual client-related records are kept confidential and maintained consistently and accurately.

• Any combination of education and experience that leads to a solid foundation in education, special education, psychology, social services, nursing and/or sensorial therapies or related field;
• Knowledge of or experience with evaluation and program planning for adults with intellectual and/or developmental disabilities or brain injuries or other special…