Clinical Supervisor - and Residential Programs

Marion County Health & Human Services (MCHHS), Housing and Residential Programs is seeking a collaborative and experienced leader to join our growing team as a Housing Clinical Supervisor.

Our programs assist individuals and families experiencing serious and persistent mental illness, substance use disorders, and/or intellectual and developmental disabilities to find and maintain safe, stable housing.

We are looking for someone who is compassionate, organized, a strong communicator, and comfortable leading in a growing and changing program. This position provides leadership and support to Housing Navigation Specialists and Peer Support Specialists across several short- and long-term housing programs.

The ideal candidate will have a strong clinical background with experience reviewing behavioral health assessments, determining program eligibility, providing clinical guidance, and supporting service planning for individuals with complex needs. Advanced clinical experience is highly valued.

This position is an important part of the Housing leadership team and will help support staff, strengthen partnerships, and continue developing sustainable housing services for the individuals and families we serve.

Position provides direct clinical supervision in a specific, well-defined health department service area. Responsibilities include supervising staff and may include direct service delivery and include monitoring of financial and operational performance of service area in collaboration with department management.

Position works under the general supervision of another health department supervisor or manager.

• This Clinical Supervision position is for Housing and Residential Programs. The housing navigation team consists of Qualified Mental Health Associates and Peer Support Specialists.

• Provide clinical consultation to staff through case staffing’s and observation of clinical work.

• Provides feedback to staff for professional development.

• Provides personnel and performance management, including staff recruitment and hiring; new employee orientation and ongoing training.

• Provides performance evaluations.

• With Program Supervisor/Manager, CS1 is responsible for direct services including monitoring customer service delivery and work processes; monitors staff workload and productivity; develops/implements policies and procedures; addresses quality improvement needs; conducts staff time studies and sets work parameters. Provides input on program development.

• Provides administrative support to service area; monitors and approves leave time; initiates personnel actions, purchasing; addresses risk management/employee safety; implements county and department policy. Ensures that any communication from their service area, representing the Health Department, is of a professional nature.

• With Program Supervisor/Manager, provide team development, focusing on how team members work together. Facilitates conflict resolution among team members. Demonstrates the ability and willingness to resolve personnel conflicts in an effective and helpful manner. Effectively manages change by acting as a lead change agent with teams. Maintains a positive attitude with firm and decisive leadership that conveys a clear direction of services, involving staff input and inspiring confidence and trust.

• Assists in communication and coordinating services with other agencies; acts as Health Department representative on interagency committees; provides liaison with state agencies; develops partnerships; coordinates services across agencies and markets services. Staffs the Care Coordination Committee, which determines appropriate level of care and provides a forum for interagency coordination of care for children.

• Responsible for monitoring contracts/grants performance to assure compliance with requirements including developing service reports. Tracks clients service data, including fidelity measures, utilization, family satisfaction, and outcomes. Identifies service gaps.

• Driving is an essential function to meet the needs of the position.

• Other duties as assigned by your supervisor.

• Response Level 1:
  In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the…