AVP, Medicare Inbound Contacts — Strategic Center Leader
Listed on 2026-10-12
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Management
Healthcare Management
Humana Inc. seeks an Associate Vice President (AVP) of Medicare Inbound Contact Operations to lead a large, complex portfolio across voice, chat, and self-service channels.
You will define service excellence, set the strategy and operating roadmap, and drive performance disciplines to deliver a simpler, more consistent member experience. The role partners with internal leaders and more than 12,000 external associates to optimize resources, scale digital and automation, and improve Stars, NPS,
We would love to welcome a new AVP, Medicare Inbound Contacts — Strategic Center Leader to our group in Salem, OR, United States.
This opening is for the AVP, Medicare Inbound Contacts — Strategic Center Leader role at Humana Inc.
We are seeking a motivated AVP, Medicare Inbound Contacts — Strategic Center Leader to join Humana Inc in Salem, OR, United States.
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