TLS Supervisor

Lead with Purpose. Develop Staff. Empower Independence.

Minds in Motion Initiative (MiMI) is seeking a dedicated, compassionate, and skilled Transitional Living Services (TLS) Supervisor to provide leadership and support within our residential and transitional living programs. This position plays a critical role in ensuring high-quality services, staff development, regulatory compliance, and positive outcomes for the individuals we support.

As a TLS Supervisor, you will lead and coach a team of Transitional Living Specialists while fostering a culture of accountability, collaboration, transparency, and person-centered care. You will serve as a resource to staff and help ensure that clients receive consistent, therapeutic support that promotes independence and personal growth. Information about the supervisor role responsibilities is drawn from Living Services NOC Supervisor.docx.

Position Summary Under the direction of the Living Services Manager, the TLS Supervisor is responsible for overseeing daily program operations, staff performance, client support services, and regulatory compliance. The Supervisor will maintain knowledge of each client's support needs, interventions, cognitive functioning, and behavioral or mental health considerations while ensuring staff are effectively implementing individualized support plans.

The TLS Supervisor provides leadership through coaching, mentoring, problem-solving, and modeling best practices. This role requires strong communication skills, sound judgment, and the ability to balance client needs with operational responsibilities.

Essential Duties and Responsibilities Leadership & Staff Development Supervise, mentor, and coach Transitional Living Specialists.

Provide ongoing feedback, training, and support to ensure high-quality service delivery.

Foster a positive team culture through open communication, transparency, and collaboration.

Serve as a resource for staff during shifts and assist with problem-solving and decision-making.

Support employee development and accountability through regular coaching and performance follow-up.

Program Operations Oversee day-to-day program operations and ensure client needs are met.

Partner with program leadership to coordinate services and maintain continuity of care.

Process and review weekly reports for accuracy and identify trends or concerns.

Monitor staff completion of assigned duties and follow up on outstanding tasks.

Ensure documentation is accurate, timely, and compliant with agency requirements.

Scheduling & Coverage Coordinate shift coverage and respond to staffing needs.

Assist with workforce planning and schedule adjustments as necessary.

Client Services Ensure supportive and therapeutic services are delivered consistently.

Maintain knowledge of client goals, interventions, behavioral supports, and progress.

Support staff in implementing individualized support plans.

Promote client independence, skill development, community integration, and personal success.

Assist with crisis intervention and de-escalation when necessary.

Compliance & Quality Assurance Ensure compliance with agency policies, procedures, and applicable regulations.

Oversee medication administration practices and medication management processes.

Maintain program standards related to health, safety, and client well-being.

Monitor quality assurance measures and support continuous improvement initiatives.

Qualifications Required High  School Diploma or GED required.

At least two years of experience in residential services, behavioral health, mental health, developmental disabilities, or a related human services field.

Previous leadership, supervisory, or mentoring experience preferred.

Valid driver's license and insurable driving record.

Ability to pass all…