Regional Director of Operations - In Home Health Care

Description

IMPACT - Lead multiple locations. Build the leaders behind them.

You'll lead and elevate performance across multiple locations, driving profitability, service standards, compliance, and scalable growth. As a key member of the leadership team, this role translates vision into execution — standardizing operations, building high-performing teams, and delivering exceptional results across the organization.

• A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

• Own operational performance across multiple sites, from KPIs and service delivery to efficiency and accountability
• Travel regularly to identify obstacles, fill gaps, develop staff, run internal QA audits, and lead industry surveys
• Execute growth strategies and evaluate systems, vendors, and partnerships for maximum ROI
• Partner with Finance on budgets, cost control, and profitability-aligned decisions
• Keep every location fully compliant with regulatory, licensing, and contractual requirements
• Coach and develop Operations staff while reporting KPIs and key initiatives to the Executive Team

• Proven track record leading multi-site operations with strong accountability for performance, profitability, and scalable growth
• Strong financial acumen — experienced managing budgets, forecasts, and cost control across complex organizations
• Exceptional leadership skills with a demonstrated history of building, coaching, and developing high-performing teams
• Strategic thinker with the ability to execute with discipline, urgency, and a proactive, solutions-first mindset
• Highly organized and results-driven — skilled at managing competing priorities and deadlines in a fast-paced environment
• Strong communicator with excellent interpersonal skills, professional judgment, discretion, and a collaborative mindset
• Committed to compliance, HIPAA standards, and operational accuracy with strong attention to detail
• Experience in healthcare, home care, or a regulated industry strongly preferred; in-home care background a bonus

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans:
  Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development – ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent…