Leasing Specialist - Grove

Neighborly Communities is searching for a leasing specialist to join our team at The Grove!

Pay Range: $16.00-$21.73

Welcome to Neighborly Communities!

Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees.

• Outward Mindset – Seeing others as people and considering how our actions impact them.
• Collaboration in Conflict – Approaching conflict collaboratively rather than through combat or compromise.
• Excellence – Holding ourselves and our work to the highest standards.
• Honesty – Being truthful, transparent, and accountable, even when it's uncomfortable.
• Integrity – Consistently aligning our actions with our values.

These values guide how we lead, serve our residents, support our teammates, and approach challenges.

Watch our video to learn more about the Neighborly Way.

Neighborly Communities’ mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington and Utah multi‑family markets.

The Leasing Specialist supports the Community Manager and Assistant Community Manager in overseeing the day-to-day operations of neighborly communities’ properties. This position involves ensuring the efficient management of leasing operations, providing excellent customer service to residents and vendors, and maintaining the property’s residents’ files. Reporting directly to the Community Manager, this position will help resolve property issues, support leasing strategies, and maintain compliance with legal regulations and company standards.

This position has no supervisory responsibilities.

This job description is designed to provide a general overview of the expected responsibilities. It is important to note that additional duties may be assigned as required to ensure the success of both the community and the company’s objectives.

• Assist the Community Manager with the administration, improvement, maintenance and general operations of Neighborly Communities’ Properties.
• Maintain a thorough understanding of all fair housing regulations.
• Adhere to all fair housing regulations.
• Help resolve operational and residential issues that may arise from residents, vendors, etc.
• Provide exceptional customer service to residents by striving to exceed their expectations.
• Maintain regular and reliable on-site/in-office attendance in accordance with the attendance policy outlined in the personnel manual.
• Adhere to the community’s operations policies and procedures for the following tasks, including but not limited to; monthly lease expirations and renewals process, market surveys, weekly census reports, applicant screenings, applications process, auditing of resident files, move in/out processes.
• Be an active participant if applicable in Safety Meetings in conjunction with the Service Manager.
• Help create and coordinate resident retention events.
• Be a resource and tool for all team members, in office and maintenance.
• Maintain expert level in all property platforms, including but not limited to:
  Res Man, Tenant Tech, Lenoardo, SharePoint.
• Show consistent self-accountability by scheduling, preparing, and conducting a monthly 3A+ SAM with your supervisor, and reporting those meeting outcomes to Human Resources.
• Capability to adopt the principles of the Outward Mindset.
• Complete all necessary and assigned trainings through Grace Hill and any other assigned…