JEWELRY​/STORE MANAGER

Position Summary

Serve as the primary supervisor for the entire location. Maximize the financial performance of the store by achieving growth and sales targets through successfully managing, training, and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication at every in‑store and online shopping occasion. All associates must perform tasks safely, consistently with corporate policies and state and federal laws, and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Knowledge of Fred Meyer Jewelers policies, procedures, and organizational structure
• Minimum of 2 years of management experience
• Proficiency with Microsoft Outlook, First Place, Act, intranet/internet systems
• Experience directing or participating on project teams

• Bachelor’s degree in business or related field, plus a minimum of 6 months as a Fred Meyer Jewelers assistant manager
• Minimum of 2 years of retail jewelry experience, or a combination of relevant education and experience
• Minimum age 18 years
• Ability to pass a drug test
• Maintain confidentiality
• Accuracy and attention to detail
• Ability to organize and prioritize a variety of tasks and projects
• Familiarity with industry/technical terms and processes
• Willingness to continue education, as necessary
• Valid driver’s license
• Completion of Diamond Council of America (DCA) courses within a year of hire

• Model customer‑first behavior and encourage associates to deliver excellent customer service
• Achieve growth and sales targets by successfully managing the store sales team
• Maintain location profitability through sales and appropriate shrink and expense control
• Interview, hire, and recruit to maintain a pool of highly qualified candidates
• Onboard, train, and oversee the development of store associates; prepare talent for advancement and growth
• Achieve store targets that drive sales such as credit applications, protection plans and diamond design parties
• Conduct monthly staff meetings and weekly/monthly touch‑bases with each associate
• Supervise and coach direct reports; complete performance reviews and provide feedback; hold team accountable for results
• Coordinate the operations functions of the location
• Plan, organize, and supervise the inventory process
• Display merchandise and promotional materials according to corporate merchandising plans; maintain store fixtures
• Write the store schedule to meet business needs
• Verify proper service delivery by the goldsmith and watchmaker
• Keep price changes, recalls, and stock balance up‑to‑date
• Communicate current market trends and competitors’ activities to associates
• Partner with the host store when located inside a Kroger Marketplace format store
• Maintain flexibility to work any shift and holidays
• Travel to off‑site training events and division or regional meetings
• Perform essential functions with or without reasonable accommodation

Mid‑Senior level

Full‑time

Sales and Business Development