Retail Shortage Control - Part Time
Listed on 2026-01-04
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Retail
Retail Associate/ Customer Service, Loss Prevention
Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!
As a Shortage Control Associate (SCA), your role directly impacts the store’s security and the overall shopping experience for our customers. You will exhibit command presence, knowledge of theft trends, and a positive impression of control while standing at store entrances, exits, and high‑risk areas to mitigate theft and create a safe, enjoyable shopping environment.
You will engage with customers and associates in a confident, friendly, and energetic manner, greeting each person with eye contact and a smile. Your discipline, situational awareness, and commitment to safety and security standards are critical for monitoring the entrance throughout each shift.
You will act as a valuable partner to store and field leadership, identifying and reporting theft incidents or suspicious activities to your Manager on Duty.
Key Responsibilities- Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
- Stand positioned at the front of the store, remaining vigilant and aware of surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
- Provide support in training associates on shortage reduction programs and processes.
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
- Communicate information about theft prevention during store rallies and collaborate with the Manager on Duty.
- Preferred: 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention, or operations.
- Ability to stand and walk for extended periods and visually monitor the store environment.
- Strong confidentiality, analytical, and communication skills.
- Positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.
- Excellent leadership skills that foster productive business relationships.
- Excited to deliver great value to customers every day.
- Take pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Interested in initiatives that positively impact the world around you.
Candidates must be able to work a flexible schedule, including nights, weekends, and holidays as required. You will enjoy a competitive wage of $15.05 per hour
, flexible hours, and an associate discount. Part‑time associates may be eligible for Burlington’s benefits package, paid time off, holidays, and sick time in accordance with applicable law. A 401(k) plan is available for eligible employees.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.
LocationSalem, OR 97301 (Address: 833 Lancaster Drive NE, ZIP 97301)
Seniority Level- Entry level
- Part‑time
- Finance and Sales
- Retail
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