Shortage Control Lead

Shortage Control Lead – Full-Time

Burlington Stores, Inc. – 833 Lancaster Drive NE, Salem, OR 97301

Location: Salem, OR
Base Pay: $16.05 per hour

Join Burlington as a Shortage Control Lead, responsible for mitigating theft and fraud in high shortage areas, maintaining a safe store environment, and engaging with customers and associates in a respectful, energetic manner.

• Serve as a deterrent through a command presence, dressing in company‑issued vest and earpiece, and greeting associates and customers with a positive demeanor.
• Maintain a safe and secure store with strong attention to detail, multi‑tasking, and communication while partnering with store leadership.
• Engage proactively with customers and associates in high‑risk areas, promoting exceptional customer service and a strong impression of control.
• Demonstrate knowledge of top shortage areas and support programs designed to reduce theft.
• Gather and document indicators of external theft, share with store & field leaders, and support evidence gathering for large scale or organized retail crime.
• Assist store manager by providing internal controls and operational oversight: conducting associate package/bag checks, monitoring POS transactions, performing store audits, and promoting Asset Protection programs.
• Provide onboarding and ongoing training support for associates in shortage reduction programs.
• Assist store leadership in preparing and executing semi‑annual inventory and developing action plans to reduce shortage.
• Model safety‑first behaviors and manage stressful situations with discipline.

• Excited to deliver great value to customers daily.
• Take pride and ownership in driving positive team results.
• Committed to treating colleagues and customers with respect.
• Belief in the power of diversity and inclusion.
• Willing to participate in initiatives that positively impact the world around us.
• Ready to work a flexible schedule, including nights, weekends, and holidays.

Competitive wages, flexible hours, associate discount, medical/dental/vision, life & disability insurance, paid time off, 401(k) plan, and quarterly paid holidays. Full‑time associates may also receive up to 12 days PTO, 8 paid holidays, sick time, and 401(k).

Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.