Service Line Sales Specialist; Integration & Process Orchestration Retail

As a Service Line Sales Specialist, you will make an impact by driving growth for our Enterprise Integration & Process Orchestration portfolio across strategic accounts, creating demand, building qualified pipeline, expanding existing accounts, opening new opportunities, and converting pursuits into revenue. You will be a valued member of the Enterprise Integration & Process Orchestration team and work collaboratively with account, solution, delivery, competency, and technology partner teams.

• Own service-line growth and revenue objectives & KPI’s across the assigned portfolio.

• Expand business within existing strategic accounts while identifying opportunities for new-logo and new-service-line growth.

• Proactively create demand rather than relying solely on incoming opportunities.

• Identify customer business and technology triggers and translate them into actionable sales opportunities.

• Build and maintain a healthy, qualified pipeline aligned to growth targets.

• Drive disciplined opportunity progression and maintain forecast accuracy.

• Identify deal risks early and mobilize appropriate interventions to improve conversion.

• Develop a strong understanding of each account's existing footprint, technology landscape, competitive positioning and whitespace.

• Convert whitespace into prioritized opportunities with clear pursuit and execution plans.

• Understand key commercial metrics including deal economics

• Build strong working relationships with technology-partner account executives and field sales teams.

• Develop joint account plans and create partner-led/co-sell opportunities.

• Clearly establish the respective value and contribution of each organization within joint pursuits

• Build compelling sales plays, industry use cases and customer success stories that account teams can take to market.

• Translate Integration & Process Orchestration capabilities into clear customer business outcomes.

• Work with internal stakeholders to activate GTM priorities

• Own opportunities and pursuits end-to-end.

• Bring together the right team

• Maintain clear ownership and accountability across pursuit teams

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Atlanta, Georgia. however will be expected to travel as required.

Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

• 15+ years overall, with about 5-10 years in integration and 1-3 years in sales/account growth.

• Candidates should have sufficient working knowledge to engage credibly with customers, recognize buying signals and engage the appropriate specialists in areas including:

• Enterprise Integration: APIs, API gateways, middleware/iPaaS, EDI and managed file transfer.

• Process Orchestration:
  Workflow, low-code and process automation, including the role orchestration can play in governing AI agents.

• Modernization:
  Platform end-of-support, upgrades/migrations, cloud transformation and AMS cost pressures.

• Technology Platforms:
  Market familiarity with major integration, API/IPaaS and BPM partners together with awareness of the role of hyperscalers.

• Industry: Ability to understand how customers operate, recognize buying triggers and connect integration/orchestration investments to business outcomes

• Leadership & Behavioral Attributes

• Growth mindset:
  Proactively hunts for and creates new business.

• Ownership:
  Highly self-driven and comfortable operating with limited day-to-day direction.

• Customer orientation:
  Starts with the customer's business problem rather than leading with technology.

• Executive communication:
  Able to simplify complex technology and communicate effectively with customers and leadership.

• Collaboration:
  
  Effectively orchestrates account, delivery, competency and partner organizations.

• Learning agility:
  Quickly develops depth across service-line capabilities and relevant industries.

Applications…