Family Support Specialist ROOF

Job Details:

Job Location:

Statewide - SALEM, OR, Position Type:
Full Time, Salary Range: $23.15 - $28.95

Hourly, PRIMARY PURPOSE

Family Support (75%)

• Provide culturally and linguistically appropriate support to families.
• Utilize personal and professional life experience, best practices, and approved Family Support Competencies to provide peer support to parents and caregivers.
• Facilitate engagement, access, and participation of parents/caregivers in systems of care, maintain meaningful involvement with the parent/caregiver and their childs planning process as it relates to system navigation.
• Explore strengths, needs, culture and vision with the child and family.
• Participate in child and family team meetings to ensure access, voice and choice within the child and family team process and support the parent/caregivers connection to the child and family team.
• Encourage the family and team to bring concerns into the open.
• Model effective communication, frame and reframe a concern to facilitate collaboration, patience, and strengths-based approach.
• Provide a consistent source of encouragement and hope to families.
• Provide non-judgmental, unconditional support to parent/caregiver and attend to language and attitudes to promote family friendliness and avoid blaming and shaming the family or anyone else on the team.
• Maintain connection to the parent/caregiver and family based on the plan and family needs and follow-through on tasks and assignments.
• Support the development and connection of families to natural supports within their community.
• Model, practice, and support family/parent/caregiver to talk about sensitive issues, reframe negative concerns and manage respectful communication.
• Maintain personal and professional boundaries, appropriate to the peer role and ensure the safety and protection of self and the families served.
• Participate in regular supervision including both peer and clinical supervision.
• Able and willing to accommodate flexibility in work schedule to meet family needs, maintain consistency with the practice model and program specific design.

• Produce and maintain accurate and timely documentation according to the assigned schedule (e.g., scheduled reports, timesheets, progress notes and other paperwork as required).
• Attend staff meetings and scheduled trainings.
• Maintain strict confidentiality standards according to HIPAA.
• Maintain assigned office and community-based work schedule.

• Provide a variety of supportive services for parents/caregivers (e.g., support groups, family activities, recognition events, outreach, training).
• Participate in policy committees and work groups as requested to effect system improvement, integration, and collaboration.
• May provide family support using a variety of platforms such as in person meetings, warm line, support groups, family discussions,
• Assist with and attend special events.
• Provide parents/caregivers with information about the organization, community partners, Wraparound and Systems of Care philosophy and/or child and family team process, including the Family Support Specialist or Family Partner role.
• Maintain local resource information for families to access independently.
• Represent core agency and program values and principles in all work settings.
• Develop and maintain constructive and positive relationships as a member of a team, demonstrating qualities of dependability, empathy, genuineness, respect as a team member and as a peer.
• Other duties as assigned or needed by the organization.

• Direct experience as a parent or primary caregiver who has navigated multiple child-serving agencies, including but not limited to, mental health, addiction treatment services, child welfare.
• Must be able to meet all state requirements and be registered as a Traditional Health Worker with a worker type of Family Support Specialist within 6 months of hire.
• Ability to articulate the experience and perspective of a parent/caregiver of a child with complex needs to build mutuality with families.
• Excellent written and verbal communication skills, and ability to present and work with diverse audiences, specifically racial, ethnic, gender expression, socioeconomic, education, spiritual and alternative cultural backgrounds.
• Must be able to pass preemployment requirements, which includes a criminal and abuse background check.
• Must be able to work with multiple projects within tight timelines and deadlines.
• Demonstrate…