PSH Case Manager - ARCHES Sequoia Crossing

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Permanent Supportive Housing Case Manager.

This position is located at a Permanent Supportive Housing (PSH) program that provides affordable and stable housing to people who experienced chronic homelessness. The person in this position will meet with residents one-on-one to perform needs assessments, develop support plans, and identify resources that will help support each resident based on assessments. The Redwood Crossing Case Manager will coordinate and maintain a healthy relationship with other community providers in order to ensure each resident gains access to the services that they need.

This team offers a lot of growth opportunities and professional development through hands-on experience.

The requirements listed below are representative of the knowledge, skill, and/or ability required EDUCATION and/or EXPERIENCE.

• High School Diploma or GED and 2 years of social service experience. Equivalent combination of education and experience may be accepted.
• Knowledge of/or experience with: the principles of coordinated assessment, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery is preferred.

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Basic Life Support/First Aid Certification is required within first 30 days of hire.
• Food Handler's Card or ability to obtain within 30 days.
• Candidate must pass pre-employment and random drug/alcohol screenings.

• Basic proficiencies in computers, and MS Office products, database software and web tools.
• Must possess excellent planning, organization and time management skills.
• Effective communication skills in both oral and written form.

This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Meets with residents to perform assessments that determine resident needs, strengths and resources.
• Develops individualized goals and action plans for residents based on each assessment.
• Develops collaborative crisis response plans for residents.
• Works with program staff to identify resources that will support each resident's individual needs, goals, and desired outcomes.
• Completes documentation in order to track the interactions with residents and accurately enters the information into a data system.
• Monitors residents' progress and maintains detailed and up-to-date case notes.
• Responds to residents' immediate needs after hours as needed.
• Establishes and maintains an active working relationship with:
  Salem Housing Authority and other relevant community partners.
• Maintains organized and complete resident files.
• Utilizes trauma informed practices and de-escalation techniques to assist participants during heightened interactions.
• Performs cleaning, janitorial, and laundry tasks in support of day-to-day sheltering operations.
• Supports nutrition staff as needed by completing various kitchen tasks, including cooking meals.
• Participates in Community Outreach to…