Front Desk Associate

Overview

Join to apply for the Front Desk Associate role at VP MANAGEMENT LLC
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This range is provided by VP MANAGEMENT LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$13.00/hr - $15.00/hr

• Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner
• Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary
• Maintain cleanliness and organization of the front desk area and common areas
• Adhere to all company policies and procedures
• Handle sensitive and confidential information with discretion
• Update and maintain guest records in the reservation system
• Process payments and reconcile cash drawer at the end of each shift
• Generate reports as needed
• Stand up for 6-8 hours each day
• Handle check in, check out, and other transaction enquiries

• High school diploma or equivalent
• 1-2 years customer service experience
• Excellent communication skills, both written and verbal
• Friendly and outgoing personality
• Ability to stay calm and professional under pressure
• Strong organizational skills and attention to detail

• Previous experience working in a hotel or related industry
• Proficiency with computers and software programs, including Microsoft Office and property management systems

Job Types: Full-time, Part-time

Entry level

Part-time

Other

Hospitality