Strategic It Business Partner

Join a Company That’s Built to Elevate You.

At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Strategic IT Business Partner

$82,000 - $115,000 per year

• Partner with business stakeholders to understand operational needs, gather requirements, document processes, and identify opportunities for improvement
• Translate business requirements into functional specifications, user stories, process flows, and acceptance criteria that guide technical design and implementation
• Serve as a key liaison between business teams, IT, external vendors, system integrators, and Caterpillar to clarify requirements, resolve issues, and drive solutions through delivery
• Lead discussions with Caterpillar stakeholders to communicate business needs, clarify requirements, evaluate proposed solutions, and drive alignment on IT initiatives and enhancements
• Build and maintain strong relationships with Caterpillar teams, serving as a key point of coordination between Carter Machinery and Caterpillar to advance initiatives and resolve business and system challenges
• Represent Carter Machinery's business interests in discussions with Caterpillar, ensuring business requirements, operational impacts, and desired outcomes are clearly understood and addressed
• Collaborate with technical teams and vendors to evaluate ERP capabilities, assess solution options, and ensure proposed designs meet business requirements
• Coordinate requirements, decisions, dependencies, and deliverables to maintain alignment between business expectations and implementation outcomes
• Identify opportunities to improve business processes, system utilization, data quality, and operational efficiency
• Maintain functional documentation, requirements, process flows, and standard operating procedures to support system sustainability and knowledge transfer
• Work in coordination with team to achieve Continuous Improvement goals and objectives
• Perform other duties as assigned

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent experience
• Five or more years of experience in ERP applications, business systems analysis, functional consulting, or enterprise system implementation
• Demonstrated ability to gather business requirements and translate nontechnical needs into functional and technical specifications
• Experience working with cross-functional business teams, technical teams, vendors, and implementation partners to deliver system solutions
• Experience with ERP implementation, user acceptance testing, defect resolution, and business process improvement
• Strong understanding of cross-functional business processes and the relationship between system functionality and business operations
• Excellent communication, analytical, problem-solving, and facilitation skills, with the ability to lead discussions and communicate effectively with technical and nontechnical audiences
• Strong relationship-building and stakeholder management skills, with the ability to influence outcomes and build alignment across business, IT, vendor, and Caterpillar teams

• Successful partnering with business stakeholders to understand operational needs
• Accurate translation of business requirements…