Quality Assurance Manager

Overview

Quality Assurance Manager at KIK Consumer Products

Join us to apply for the Quality Assurance Manager role at KIK Consumer Products. We create products and brands that people trust to clean, sanitize, and protect their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life.

You’ll bring focus and attention to the quality of our products. Metrics, processes, and training drive what we do and your attention to detail and problem-solving skills will make all the difference in the efficiency of our operations.

• Generate quality metric reports and graphs for the General Manager.
• Work with Processing Department to standardize chemical batching process.
• Familiar with quality systems and batching processes.
• Manage, direct and train Quality Laboratory Technician. Train on the use of KIK Quality Systems and all laboratory equipment. Provide supervision, coaching and counseling.
• Train Tank Farm personnel on how to titrate samples for Sodium Hypochlorite and Caustic levels.
• Lead quality training for all plant personnel. Document all procedures.
• Lead on all external and regulatory quality audits.
• Ability to develop batching procedures that are aligned with R&D issued formulations with the Processing Department.
• Engage vendors to resolve quality issues with raw materials or ingredients.
• Review and approve all packaging changes, including aligning with Corporate Package Engineering.
• Maintain the CoLOS database (where applicable) for bottle and case printing.
• Provide Quality related guidance and informed decisions quickly.
• Ensure all operations adhere to all regulatory GMP and customer requirements for finished goods quality.
• Maintain a working knowledge of government and industry quality assurance codes and standards.
• Ensure all incoming testing of packaging and chemicals are completed according to GMP and customer requirements.
• Provide technical assistance to other departments, suppliers and customers as needed.
• Audit batch records to ensure compliance with applicable regulations, in addition to R&D formulations.
• Investigate non-conformance batches and finished products.
• Interact with customers as required to support new product startups, site visits, and development.
• Develop ways to improve components, on-line and finished product inspection methods to improve quality.
• Maintain formal quality improvement program, including supporting methodology, tools and training materials.
• Direct core processes and/or systems reviews. Assess critical-to-quality gaps, determine root cause, build business cases for improvement opportunities, and implement control procedures to measure and monitor results.

• Bachelor's degree in applied sciences strongly preferred
• 3 to 5 years’ experience in CPG manufacturing or related field a plus
• Excellent organizational skills with the ability to prioritize workload
• Proficient computer skills, especially in Microsoft Office, with advanced Excel
• Proficient with Refractometer, viscometer, pH meter, digital titrators, etc.; mechanical aptitude and wet chemistry experience (titrations, pH adjustment, acid/base dilution)
• Knowledge of Quality systems and applications
• Ability to work in a fast-paced, time-sensitive environment
• Strong communication skills at all levels

KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK s retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth.

We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America’s largest independent consumer product…