Sales Associate - Part Time
Listed on 2025-12-31
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Mission Contribution
To ensure the efficient and cost-effective operation of the retail store through security of corporate assets, customer relations, sale of donated goods, accurate cash register operations in order to maximize profitability and increase training opportunities.
SummaryUnder the direct supervision of the Store Manager or designee, is responsible for customer service, cash register sales, facility security and maintenance, greeting and assisting customers, bagging/wrapping merchandise, displaying merchandise, cleaning cash wrap area, counters, and front of store, hanging, stocking shelves and rotating merchandise.
Essential FunctionsResponsible for performing assigned duties within the framework of our Guiding Principles:
- We are committed to providing world‑class customer service to all of our customers.
- We are committed to a clean, neat, organized, and safe facility.
- We are committed to keeping all we offer fresh and relevant, including a store with full and fresh inventory.
- Donors and shoppers should be greeted in ten seconds.
- Every time we touch a donation, something good should happen to it.
- All donations should be processed within twenty‑four hours.
- If you have a pile, you have a problem. This applies to backrooms, desks, production areas and warehouses.
- Hard goods should be priority processed.
- Material handling equipment is for moving donations, not for storage or merchandising.
- Donor value and transaction value should increase.
- Profits or ROI should increase.
- Ability to read, write, and communicate verbally.
- Ability to perform basic math skills.
- Must be able to work independently.
- Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
- Ability to work within a team situation.
- Ability to maintain a positive, friendly attitude.
- Ability to perform the essential functions with or without accommodation.
- Having a cell phone is not required for employment, but access to applications and/or resources may be limited unless a cell phone is used for authentication.
The physical and work environment demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch, or crawl; talk or hear.
- Able to lift, push, pull, carry, or otherwise move up to forty (40) pounds regularly without support. For weight over forty (40) pounds, request additional team member assistance as needed.
Empowering Individuals
* Strengthening Families
* Inspiring Communities
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