Retail Sales Associate SALEM | W Main St in Avg

Retail Sales Associate – Salem, VA

Join Arch Telecom as a Mobile Associate in our retail team. With over 200 stores nationwide, we’ve been delivering superior wireless products and service since 1993.

• Help customers finish the shopping journey online, through customer care, or in-store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology.
• Side‑by‑side sell personalized device and service solutions that keep customers connected.
• Guide customers through the purchasing experience with thoughtful questions and expert advice.

• A strong desire to learn and master customer advocacy skills.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work with peers and store leaders, sharing best practices.
• Effective at balancing customer experience and performance goals.
• Six months of customer service and/or sales experience in a retail environment preferred.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises at milestone achievement
• Opportunities for career advancement
• A culture of care & excellence
• Health benefits for full‑time employees
• Monthly sales incentive programs, contests, and rewards

• At least 18 years of age
• High school diploma or GED
• Ability to stand for long periods and lift up to 25 lbs
• Reliable transportation
• Full‑time (40 hrs) or part‑time (20+ hrs) availability

Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace a diverse workforce and welcome everyone to our team.

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