Leasing Consultant-Salem

Company Overview

Greenbrier Management Company is based in Williamsburg, Virginia. Founded in 1984 by corporate owners to manage their own properties, the company expanded to include third‑party property management. In its 30 plus years of business, Greenbrier continues to successfully serve residents and owners, maintaining above‑market averages for occupancy and lease rates. Our team drives success with excellent talent and superior customer service.

We are seeking a highly motivated Leasing Consultant to join our rapidly growing property management organization. This role is responsible for leasing, marketing, and maintaining satisfied residents, and offers an outstanding career opportunity for an energetic professional to be part of a passionate team of A‑players committed to success.

• Rent apartment units to prospective residents.
• Answer phone and email inquiries from prospective residents and encourage them to visit the community.
• Meet with prospective residents to determine the apartment type that meets their needs, using innovative sales techniques to close lease sales.
• Develop and implement an effective marketing plan that achieves community goals.
• Conduct outreach marketing activities to ensure appropriate traffic levels are achieved and maintained.
• Show apartments and the overall community to prospective residents, highlighting amenities.
• Obtain all information required to begin the application process and enter data into the computer system.
• Contact prospects regarding approval/disapproval decisions, assist in completing lease applications, gather initial rent and deposit payments, and schedule move‑in dates and necessary maintenance.
• Prepare and maintain a file for each resident, ensuring all information is correct and updated regularly.
• Contact residents with expiring leases to discuss renewals and encourage lease renewals.
• Take resident calls for service or other needs, forward to appropriate staff members, write work orders for service, and promote good resident relations through courteous and timely responses.
• Answer outside phone calls and greet visitors.
• Prepare reports or compile other data as requested.
• Perform other duties as assigned that are in the best interests of the company.

• Previous restaurant, retail sales, or multifamily leasing experience required; multifamily leasing experience preferred.
• Experience with Entrata preferred.
• Above average ability to communicate with clients and coworkers both verbally and in writing.
• Basic personal computer skills and ability to learn specialized software.
• Skill to convince prospective residents of the advantages of living in a community through sales closing methods.
• Ability to work a varied schedule, including weekends and some holidays as required.
• Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
• Ability to travel off‑site for training courses and outside marketing.
• Candidates must pass a criminal background investigation, credit check, and drug screening.