Incident Management Coordinator

The Traffic Incident Management Coordinator (IMC) is part of a regional traffic operations team that works to provide safe and efficient travel for motorists, and to enhance highway-responder safety at traffic incidents.

• Close coordination with the regional Traffic Operations Center and engagement with various highway responders such as law enforcement, DOT, fire department, emergency rescue, and towing and recovery companies
• Responding to major traffic incidents to provide information and asset coordination for the DOT
• Involvement in traffic management planning for events that pose a large impact on the region (e.g., festivals, concerts, major highway construction / maintenance projects)
• Developing and maintaining relationships among the highway responder community (throughout the Salem District) to strengthen inter‑agency coordination and communication at traffic incidents
• Facilitating after‑action reviews to promote improved coordination between the responding agencies during traffic incident management
• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive‑related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25‑75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.);
  
  occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment
• IMPORTANT - Positional responsibilities are at times performed outdoors along the roadsides in an uncontrolled work environment

• High School Diploma and or equivalent certificate (GED) required
• Successfully pass State and Federal criminal history/security background check; also successfully complete Virginia Department of Transportation fingerprint‑based Criminal History Records Check (CHRC)
• Possess a valid Virginia Class D License and a clean driving record for the past 7 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits
• Participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment
• Dependability and schedule flexibility for after‑hours response to major traffic incidents and special events
• Keen situational awareness and attention to safety
• Ability to work independently and to employ critical thinking, while also able to work effectively in coordination with a group
• Professional presentation and proficient interpersonal skill for effective communication with stakeholders
• Proficient use of computers for job‑related administration (e.g., incident reports, training materials, communication)
• Basic understanding of the Incident Command System
• Regional familiarization (geography and roadways)
• Ability to accomplish and maintain training and certification requirements (e.g., First Aid & CPR, National Incident Management Systems)
• Radio and telecommunications skill

Iteris anticipates paying an hourly rate between $24.00 and $29.50 for this role. Actual pay offered may be below or above these amounts, depending on the individual's job‑related knowledge, skills, and experience.

• 401(k) with immediate matching and no vesting period
• Generous Paid‑Time‑Off [PTO] benefits
• Comprehensive medical, dental, and vision coverage
• Life insurance
• Medical reimbursement plans
• Disability coverage
• Education assistance program
• In‑house training programs

Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris' cloud‑enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor,…