Customer Service Representative

Customer Service Representative# Customer Service Representative Salina, KS 67401## DescriptionCKMHC has a full-time position open in our Support Staff department. Duties include greeting clients in person and over the phone, provide general information and route patients to the proper departments/personnel, and schedule appointments. This position also assists patients with completing registration paperwork and enters the data into our electronic medical record.

CSR’s set up telehealth stations and communicates well with our providers via phone, email, & zoom.  Provide coverage for other support team tasks as needed. Maintains a positive work atmosphere by being adaptable and performing in a cooperative manner with patients and personnel.## Qualifications
** REQUIRED

KNOWLEDGE, SKILLS AND ABILITIES:

** 1. High School Diploma or equivalent.
2. Have the ability to work with various office equipment including but not limited to computer, telephone, copier, and printer.
3. Have the ability to handle money and the credit card system when accepting payments from patients.
4. Have the ability to work effectively as part of a team or independently.
5. Have the ability to effectively relate to patients, their families, co-workers, and the public in a positive way.
6. Have excellent organizational, communication, and interpersonal skills.