General Manager

General Manager

Victra - Verizon Authorized Retailer

Be among the first 25 applicants, posted 6 days ago.

• High level of accountability for all retail store functions, communicating and implementing the company vision through directing the day‑to‑day activities of the entire store staff.
• Build, develop, and mentor the sales team.
• Teach, coach, and follow the sales process with Every Guest Every Time.
• Attract and retain top caliber employees.
• Act as a brand advocate for Victra.
• Provide ongoing sales training and support for the team to exceed sales, retention, quality, and service objectives.
• Engage in sales strategy development to ensure products and services are effectively showcased throughout the store.
• Ensure store employees meet and/or exceed defined monthly success measurements and complete assigned training on time.
• Develop and implement sales tools and initiatives.
• Maintain the performance of the store by running retail inventory compliance.
• Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports.
• Think of innovative ways to drive traffic in stores and capitalize on the existing customer base.
• Own store success and take ownership of store employees’ work‑related needs, leadership, staffing, scheduling, labor controls, marketing, loss prevention, and all other store functions.
• Own all guest escalations and provide timely resolution.
• Clearly communicate company objectives and priorities to team members and provide timely follow‑up.
• Stay up to date with new sales promotions and ensure guests receive a complete solution to meet their current and future needs.

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Frequent Contests
• Career Advancement Opportunities

Base Pay: $43,888.00.

Pay rates include base pay at the above rate, with the opportunity to earn a monthly General Manager bonus. The average all‑in pay is $69,572 per year for this role.

• 1-3 years of experience in a retail sales environment, including 2 years in a leadership/supervisory role
• Management experience in a commissions‑based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Ability to balance multiple opposing priorities in a multifaceted environment
• Experience in setting goals, evaluating performance, and developing a high‑performing team
• Basic interview skills and enhanced staffing knowledge
• High school diploma or GED
• One or more years of customer service, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
• At least 18 years of age
• Legally authorized to work in the United States

• Ability to lift ten pounds
• Ability to stand for long periods of time

All Sales Consultants must attend and complete a four‑day New Hire University (NHU) training program within two weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer‑based training will be required throughout your employment with Victra.

After you apply, you will be required to take a pre‑hire assessment that takes 10‑12 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions.

We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

• Seniority Level: Mid‑Senior level
• Employment Type:
  
  Full‑time
• Job Function:
  Management and Manufacturing
• Industry: Telecommunications