Program Assistant - CalAIM ECM & ILOS-Communi

23 days ago Requisition

Salary Range: $25.00 To $27.00 Hourly

REPORTS TO: Director of Central California Programs

HOURS
: 8am-4:30pm

CLASSIFICATION
:
Hourly

The Program Assistant plays an important role in supporting both office and program administrative functions of the location assigned. The PA is a member of the Central California ILOS-CS and ECM Teams which include outreach and engagement, housing supports and medical services/care coordination. The Program Assistant will be responsible for organizing, coordinating and monitoring all non-clinical operations under the direction of the Director.

Services are provided for staff, member sand families, as appropriate. The Program Assistant will support Cal Aim Programming in Monterey County.

The following reflects essential functions for this job but does not restrict other tasks, which may be assigned:

• Coordinate and/or provide receptionist services, triage calls welcome clients and visitors.
• Prepare letters, memos, reports, etc. as requested.
• Participate in team meetings as needed.
• Act as the program’s point of contact with the landlords for deposits/promise to pays.
• Completes all check request for member’s approved deposit assistance from the assigned healthcare plans.
• Maintain office equipment, Keys and logs for program assigned company vehicles, etc.
• Order all program/office supplies.

• Coordinate timely and accurate submission of staff time sheets, mileage, expense reimbursements and other administrative paperwork. Submit to Director for approval and then Accounting and Support at specified intervals.
• Complete and Fax Program support documents as required or requested by Healthcare Plan as needed.
• Maintain condition of Physical Charts, filing documents as needed.
• Work with biller as needed to review claims and capitation lists for ECM and CS programs.
• Receive Authorizations, upload to EHR and work with Program Manager and Director on assigning clients to caseloads
• Attend and participate in supervision group and educational trainings for staff development as appropriate.
• Provide any additional support to the ILOS-CS and ECM teams as needed to ensure successful daily operation.

• Monitor all ECM Clinical Measures and PIR reports, and report back to PM and Director on a weekly basis.
• Monitor all ILOS-CS monthly, quarterly, and annual reports to ensure they are submitted in a timely manner.
• Act as point person for EHR Welligent: prepare and complete new client record, opening administrative paperwork including member intakes,  insurance cards, etc.
• Maintain demographic and client data changes and updates in coordination with agency data requirements.
• Prepare Welligent reports for chart administration for internal and external audits as needed.
• Manage and ensure completion of program specific Outcome Data such as Step Up’s internal program data reporting requirements, and data reporting for Central California Alliance for Health (CCAH).
• Submit Housing Deposit Reimbursement documentation to CCAH, including inventory checklist, receipts, service plans and leases.
• Facilitate timely and accurate disbursements by processing disbursements following accounting department procedures monthly.
• Review all invoices/Promise to Pay for appropriate documentation and gain approval signatures prior to payment.
• Process check requests for initial move-in costs/deposits per the healthcare plan’s requirements.
• Process paperwork in a timely and accurate manner.

Strong bookkeeping skills are needed. Ability to work collaboratively with others and on a team. Initiative and solution…