IT Technical Support

IT Technical Support

Job Type: Contract to Hire

Contract Length: 3 months

Target

Start Date:

January, 2026

Work Location/Structure: On-site (Salinas, CA)

Our client, a leader in Enterprise Operations (supporting internal functions like HR, Finance, and Operations), is looking for a skilled IT Technician and ERP Support professional to join their team for a Contract to Hire engagement. This project involves providing hands‑on operational support to reduce current team workload and supporting critical business systems across the organization’s various departments. This is a high‑impact role that requires a self‑motivated professional who can hit the ground running and deliver results quickly.

This position is ideal for an early‑career professional with foundational ERP knowledge.

This role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:

• Perform routine IT operational tasks including device tracking, data entry, and asset management.
• Assist with ERP (Navision/Business Central or equivalent) data maintenance, user support, and workflow updates.
• Provide first‑level troubleshooting for hardware, software, and peripheral devices and supplies.
• Assist with user onboarding/offboarding, including account permissions and device setup.
• Support IT documentation, Standard Operating Procedure (SOP) creation, and process standardization efforts.
• Support SharePoint list updates, Power Automate workflows, and structured data submission forms.
• Maintain accuracy of vendor records, device inventory data, and frequently updated systems.
• Assist in special projects including system migrations, process automation, and workload reduction initiatives.
• Support basic cybersecurity tasks including device compliance checks and micro‑training.

We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:

• 1–2 years of experience in a technical support role.
• Deep expertise in basic understanding of ERP systems such as Microsoft Navision, Business Central, and general knowledge of financial accounting and cost accounting. This isn't a learning role—you need to be a subject matter expert.
• Demonstrated ability to follow structured processes, maintain high data accuracy, and manage your own time effectively to meet project goals.
• Experience with Microsoft 365, SharePoint, Teams, and Power Automate workflows, and strong troubleshooting skills for common hardware/software issues.
• Strong communication skills to provide clear and concise status updates to the project team and interact professionally with end‑users and staff across all company levels (management to general labor).