IT Manager - Systems & Operations

Final Filing Deadline:
October 26, 2026
Exam #: 26/43G01/10SP

Be part of a team that is committed to promoting innovative technology that transforms government and its ability to service constituents. The County of Monterey Information Technology Department (ITD), a team of diverse and skilled professionals, is at the forefront of delivering essential technology solutions that are vital to meeting the County's evolving and complex business needs. View ITD services here.

The ITD Infrastructure & Operations Division is seeking an Information Technology Manager to lead its Systems and Operations Team, which is responsible for the maintenance of on-premise and cloud-hosted servers, data center operations, and voice, video, meeting and collaboration solutions.

The successful candidate will provide leadership for the team’s day-to-day operations, establish priorities, manage staff and resources, and ensure the reliable delivery of technology services to County departments. The ideal candidate will be a seasoned IT leader with experience managing enterprise operations and leading technical professionals in a complex IT environment, with knowledge of cloud infrastructure including Microsoft Azure and AWS;

identity and access management; cybersecurity principles; and Dev Ops practices and methodologies.

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses and awards veterans’ preference points for this recruitment. To learn more about the eligibility requirements and the process, be sure to read the Hiring Preference for Veterans and Eligible Military Spouses section located towards the end of this job flier.

The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time or temporary basis.

• Acts as primary point of contact with clients to identify, coordinate, oversee, and ensure implementation of technology solutions; consults with department(s)/client(s) to determine scope of project, needs assessment, and implementation plan, evaluates user requests for services.
• Prepares and presents written and oral reports, proposal, and recommendations.
• Interviews, selects, supervises, motivates, and evaluates staff, provides technical and professional skills training; and manages staff performance.
• In conjunction with departments, monitors, coordinates, and develops the information technology budget of assigned department work units.
• Coordinates and monitors staff, resources, and projects to provide exceptional service delivery, determines and improves customer satisfaction levels.
• Manages delivery of services over technical assets including service quality, reliability, and availability including the periodic replacement and refreshment of technical equipment and devices.
• Manages and monitors progress of contractors and vendors; develops, manages, monitors and coordinates the appropriate request for proposal processes; and facilitates contract payments.
• Acts as the Information Technology representative to relevant external agencies and other public and private information technology groups.
• Provides expert advice and consultation to assigned departments regarding special requests for information and reports; participates in audits, integrated reviews and improvement studies, and quality control reviews.
• Manages multiple projects; plans, staffs, prioritizes and manages all phases of implementation for assigned projects; directs the design, development and implementation of new projects; establishes timelines to implement new or enhanced equipment, systems, programs or projects; monitors and reviews work in progress, providing technical assistance and guidance.
• Oversees and participates in the…