Learning Specialist

Corporate - Saline
565 E Michigan Ave
Saline, MI 48176, USA

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The Learning Specialist serves as the primary owner and steward of Busch's learning content, learning architecture and learning systems. This role translates L&D strategy and business needs into effective learning solutions across Busch's University, instructor-led training, learning plans, assessments, job aids, facilitator resources, videos and other learning experiences.

• Own and continuously improve Busch's learning-content ecosystem, including Busch's University, instructor-led learning, learning plans and guides, assessments, job aids, facilitator resources, videos and other learning tools.
• Establish and maintain a systematic approach to managing the learning-content portfolio — tracking existing resources, gaps, priorities, dependencies and review cycles — and partner with the Director of L&D to prioritize work and keep materials current and aligned with business needs.
• Proactively identify learning needs, content gaps and improvement opportunities through business partnership, learner feedback, performance trends and regular review of existing resources, and own assigned projects following Director of L&D triage and prioritization.
• Lead learning-content projects from identified need through implementation — defining objectives, recommending solutions, engaging subject matter experts and production partners, and maintaining momentum through completion.
• Translate L&D strategy into actionable learning plans, manage multiple concurrent priorities and timelines, and proactively escalates significant scope decisions, resource needs or priority conflicts to the Director of L&D.

• Partner with subject matter experts, facilitators and operational leaders to ensure learning content and instructor-led programs are practical, current and aligned with company standards, while retaining ownership of learning design and the learner experience.
• Provide clear direction to content-production, documentation and multimedia partners — establishing audience, objectives, instructional approach, content requirements and desired outcomes — and ensure their work aligns with established learning standards and priorities.

• Manage learning technologies and resources needed to deliver high-quality learning programs, including LMS administration, reporting structure, user support and vendor/platform partnerships.
• Review the Learning & Development Ticketing System each business day, own or coordinate requests within the role's assigned scope, maintain timely and accurate updates through resolution, and collaborate on cross-functional requests without assuming routine ownership of another role's work.

• Establish and monitor learning KPIs and other measures of effectiveness; use results, learner feedback, assessment data and performance information to recommend improvements to learning programs and resources.
• Serve as a creative problem solver by researching and recommending alternative learning methods, technologies and approaches when existing solutions are not meeting the need.

• Support career and leadership development by designing and evaluating learning solutions that strengthen Busch's talent pipeline, in partnership with the Director of L&D and appropriate business leaders.
• Lead the learning component of change-management efforts for new systems, tools,…