Receptionist, Healthcare

3 days ago Be among the first 25 applicants

For over 30 years, Plymouth Physical Therapy Specialists has been dedicated to our patients, always putting their needs first. Our team, with a wide range of professional skills, is committed to providing outpatient care in orthopedics, sports injuries, joint replacement, industrial rehabilitation, pediatrics, and geriatrics. We are fully equipped to offer the latest, research‑backed treatments for a maximized rehabilitation experience.

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail‑oriented, able to handle a multi‑line phone system, and multi‑task in a fast‑paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day‑to‑day operations.

• Obtain and enter new patient demographics; update patient information as necessary in the computer system to maintain accuracy for billing.
• Obtain insurance information; as required by office policies.
• Verify insurance benefits/obtain authorizations as needed to process patient for services.
• Collect all co‑pays and balances, as required by office policies.
• Review all forms for accuracy and completion according to office policies.
• Schedule patient appointments at check‑out.
• Answer phones and transfer to appropriate staff.
• Maintain a clean and orderly waiting area.
• Adhere to HIPAA regulations and guidelines.
• Complete additional tasks to assist the Director and Practice Manager as necessary.

• Computer proficiency.
• Effective organization skills and problem‑solving skills.
• Excellent customer service, interpersonal, and communication skills.
• High level of accuracy and attention to detail.
• Ability to work effectively independently as well as within a team setting.
• Ability to multitask and prioritize responsibilities.

• 40 hours per week.
• Clinic hours are from 6 AM to 7 PM.
• Some Saturdays may be required.