Victim Witness Coordinator

Victim Witness Coordinator

City of Salisbury, NC

GENERAL PURPOSE

Under general supervision, performs a wide variety of moderately complex clerical and records management duties, routine word processing, and related tasks as assigned.

DISTINGUISHING CHARACTERISTICS

Senior Office Assistants are responsible for routine word processing and carrying out responsible office clerical and records management functions requiring general knowledge of District policies and procedures.

In contrast, the Senior Office Assistant performs more difficult and specialized clerical and office support functions. Assigned work requires the use of judgment in selecting appropriate procedures and solving routine to non‑routine problems based on knowledge gained through experience.

• Types, formats, revises, prints, and distributes correspondence, memoranda, calendars, requests, forms, lists, reports, and other documents; types from rough notes, drafts, and brief oral instructions; composes routine correspondence; enters and revises data in databases and generates reports; prepares and compiles packets; processes and distributes inter‑ and intra‑District permits; opens, screens, and distributes office mail; sends and receives faxes; prepares regular and bulk mailings;
  
  copies various documents and materials, including large duplication orders.
• Answers, screens, and routes telephone calls; takes and distributes messages; greets and directs visitors to the appropriate office or staff member; responds to questions and complaints and refers questions and complaints to appropriate staff; answers written inquiries for standard information; provides translations for non‑English speaking visitors; requests office and equipment repairs.
• Maintains office files and records; prepares manual and computer logs of various documents and requests; creates new files and folders; retrieves, duplicates, and distributes copies of reports, forms, records, and documents; deletes and purges closed files; requests materials and reports from Information Systems.
• Maintains open and revolving budget ledgers and monitors purchase orders and expenses against program budgets and accounts; distributes budget records; arranges for reimbursements; submits requests for appropriation transfers; prepares deposits; maintains files of completed requisitions; processes invoices and payment requests; performs routine posting and updating of budget expenditures.
• Collects and prepares time reports for designated staff; records daily attendance information; prepares and sends documents to the payroll department; receives and distributes paychecks.
• Orders and keeps inventory of office supplies, materials, equipment, and furniture; maintains records of supply orders; receives, checks‑in, and follows up on deliveries; monitors supply orders to ensure monies are spent in accordance with grant and program requirements; prepares removal forms for obsolete or stolen equipment.
• Schedules meetings, workshops, events, and conferences; coordinates meeting arrangements; drafts sign‑in sheets, agendas, notices, and translations from written or oral instructions; arranges for refreshments and catering; takes meeting minutes; makes arrangements for teachers to attend conferences; organizes interviews and orientations; makes reservations for field trips.

• Trains new employees on office procedures; may provide work direction to other clerical personnel.
• Acts as volunteer programs coordinator and organizes volunteer activities.
• Schedules immunizations and health testing; prepares mailings; processes immunization paperwork; collects and restocks first aid kits.

MINIMUM QUALIFICATIONS

• Office administration practices and procedures.
• Principles and practices of sound business communication; correct English usage, including spelling, grammar, and punctuation.
• District organization, functions, rules, policies and procedures applicable to office operations.
• Operations and requirements of the District payroll system.
• Uses and operations of a computer and standard business software including word processing and spreadsheets.
• Re…