Process Assistant, RSR
Listed on 2025-12-31
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Business
Operations Manager, Business Management
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OverviewThis position requires in‑role training at an operating site which will be 5+ weeks in duration. The training will be located 50+ miles away from the home site location, with all travel accommodations booked and paid for by Amazon.
Amazon Process Assistant (Full-time)
Since opening our doors in 1995, we’ve pushed the boundaries of ‘possible’ to delight our customers from the moment an order is placed online to the seamless coordination that follows. We strive to stay agile, fluid, and intentional, embodying our Leadership Principle of Bias for Action.
Rural Super Rural (RSR) is an organization dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in the most remote areas. We combine operations and support teams to continuously innovate the last‑mile delivery process and bring smiles to our customers’ faces.
Process Assistants are part of the Last Mile operations in RSR and play a crucial role in this rapidly growing team. They are responsible for daily management of department duties, including allocating labor, leading meetings, assigning job duties, providing work direction, and communicating with internal and external suppliers.
Responsibilities- Track and report ATS/labor hours
- Occasionally assist with production duties, train associates and verify SOP (standard operating procedure) compliance
- Ensure successful area performance through tracking and reporting metrics
- Independently assess all aspects of associate work performance and provide timely and detailed feedback
- Participate in Operational Excellence initiatives
- Maintain a full understanding of workflow and daily production goals
- Review and update SOP’s as required
- Ensure work areas remain clean and are properly equipped
- Identify and address safety hazards within the work area, and participate in safety initiatives
- Coach associates on ways to work safely at all times
- Ensure all job injuries are reported timely in accordance with established policies and procedures
- Provide vacation coverage for Area Managers
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- You must be at least 18 years of age
- Associate’s or Bachelor’s Degree, and/or prior Amazon experience
- Awareness and willingness to use OPEX tools and techniques
- Demonstrates problem solving and analytical skills
- Ability to communicate effectively (written and verbal) across various levels of an organization
- History of meeting/exceeding departmental goals
- Experience leading teams
- Capable of providing direction to team members using independent judgment
- Organization and time management skills
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $46,800/year in the lowest geographic market up to $57,200/year in the highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company.
Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job : A3131019
This position will remain posted until filled. Applicants should apply via our internal or external career site.
Seniority Level- Mid‑Senior level
- Full-time
- Management, Distribution, and Supply Chain
- Software Development
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