Part-Time - Airline General Manager, SBY

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Part Time Management Salisbury, MD, US

Salary Range: $25.00 To $25.00 Hourly

Trego / Dugan Aviation has an Airline Ground Handling General Manager opportunity at the Salisbury Regional Airport (SBY)

This is a part-time position, which will be approximately 20 hours per week.

General Purpose of Job:

This position is responsible for compliance of all aspects of the company and Federal policies within the day-to-day operation of the station. Must be able to communicate all airline business to effectively Internal and external departments. Well-developed planning and organizational skills are required. Must be able to establish goals and objectives and continuously measure performance against these goals and objectives to raise the performance of the station.

Responsibility to evaluate, manage, and provide ongoing feedback to employees and develop individuals and encourage career advancement. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while managing people fairly and with respect. Must be committed to the importance of serving the customer and have an excellent customer service focus.

Essential Duties and Responsibilities:

• Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments. Address issues and provide corrective action as they warrant
• Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance
• Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program
• Establish airport and local community relations as liaison with airport city officials, FAA, TSA, policy and fire departments
• Coordinate airline vendor functions and acts as the liaison for local contracts providing service to airlines, i.e., fueling skycap, security, catering, cleaning, and ground handling.
• Evaluate performance and implement appropriate measures to review service provided to airlines.
• Ensure compliance of all station manuals and monitor for current revisions and availability
• Ensure compliance of customer service, baggage handling, and departure dependability. Monitor and verify quality control.
• Establish effective and cost-efficient work schedules for all station employees.
• Participate in establishing interview, hiring, and workforce requirements.
• Coordinate training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues.
• Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
• Establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collect programs.
• Work to establish contract revenue and actively pursue opportunities to ensure station profitability.
• Perform all functions of a Station Agent.
• Other duties as assigned by Regional Manager.
• Must pass a ten (10) year background check and pre-employment drug test
• Must have the authorization to work in the U.S. as defined in the Immigration Act of 1986.

Competency/Behavioral Requirements:

• Be pleasant with others on the job and display a good-natured, cooperative attitude
• Be reliable, responsible, and dependable and fulfill obligations.
• Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in challenging situations
• Accept criticism and deal calmly and effectively with high-stress situations, be open to change (positive or negative), and considerable variety in the…