Assistant Manager

The assistant store manager will assist the general manager and ownership with the operation of a profitable store that is focused on exceptional customer service that exceeds customer expectations. Responsible for all aspects of managing a single store including hiring/scheduling, developing and managing a team focused on the customer. Assist with the oversight of day-to-day store operations to achieve sales and profitability goals, customer acquisition, and customer retention.

Accountable for inventory quality control, budgeting, including labor cost and operational expenses. This is a hands-on, led by example position.

• Team Development - Identifying, recruiting, and properly staffing the store to ensure customer needs are exceeded while scheduling to maintain labor budget goals. Total labor goal below 20% of net sales.
• Coaching, training, and motivating team members to achieve higher performance and interaction with all customers.
• Demonstrate high values and service by leading by example on the sales floor.
• Schedule regular meetings with team members to keep abreast with additional training, changing conditions, and current fashion trends.
• Sales and Results Driven.
• Develop and execute strategies to drive customer traffic, customer buys, and customer sales.
• Adhere to company guidelines keeping COGS in balance and minimizing potential for loss.
• Maintain a fresh and visually enticing store that is clean and well organized at a level exceeding the competition and above customer expectations.

• Strong demonstration of current fashion trends for core customer.
• Strong coaching/leadership, customer service, and selling skills with a take-charge mentality.
• Ability to work a flexible schedule, including weekends and holidays, consisting of 42-45 hours per week.
• Strong verbal and written skills.
• Demonstration of management skills and the go-to source for the team for creative solutions for all challenges encountered.
• Outwardly display a high level of energy without need for motivation.