Shift supervisor, Retail

At CVS Health, we’re building a world of health around every consumer while caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management:
  Work effectively with store management and store crews, supervise the store’s crew through assigning, directing and following up of all activities, and effectively communicate information both to and from store management and crews.
• Customer Service:
  Assist customers with their questions, problems and complaints; promote a positive shopping experience for all customers in accordance with company policy; maintain customer/patient confidentiality; promote CVS customer‑service culture by greeting, offering help and thanking.
• Merchandise / Presentation:
  Price merchandise, stock shelves, execute the displays, signage and inventory of weekly, promotional and seasonal merchandise, execute the display and maintenance of off‑shelf merchandise, and reset departments following POGs.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly

Hours:

8. Time Type:
Part‑time.

The typical pay range for this role is $17.00 – $26.00 per hour.

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation and weight‑management programs, confidential counseling and financial coaching.
• Benefit solutions such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 03/19/2026.