Hybrid IT Help Desk Process Improvement Lead
Listed on 2026-10-16
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IT/Tech
HelpDesk/Support
Ahold Delhaize USA, a division of the global food retailer, seeks an experienced Service Delivery/ITSM lead to govern Help Desk operations, drive process maturity, and ensure ITIL-aligned service management across internal teams and external partners. The role emphasizes knowledge management, problem management, and continuous improvement to deliver measurable business value.
Hybrid role with 3 in-person days at Salisbury, NC and 2 remote days; applicants must be authorized to work in the United
We are currently recruiting a Hybrid IT Help Desk Process Improvement Lead for our team in Salisbury, NC, United States.
As a Hybrid IT Help Desk Process Improvement Lead, you will play an important part at Ahold Delhaize USA in Salisbury, NC, United States.
We invite applications for the Hybrid IT Help Desk Process Improvement Lead position located in Salisbury, NC, United States.
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